Case Manager - Part-Time with Benefits - Aging & Adult Services

Salt Lake County invites you to explore a career with purpose in the community you love. We seek enthusiastic individuals to enrich our team with your experience and talent, fostering a collaborative environment committed to changing lives.

About the role

Provides social work case management services to adults in home- and community-based settings according to County, state, and federal regulations, policies, and procedures. Delivers information, awareness, marketing, and educational programs for caregivers and the community.

This is a part-time position within the Aging Waiver Program, supporting individuals who wish to remain living independently in their homes and communities. The Case Manager will provide community-based case management, coordinate in-home services, and connect participants with resources that promote health, safety, and independence.

Responsibilities

• Uses acceptable case management practices to complete intakes and comprehensive assessments/reassessments to screen and determine eligibility, detailing presenting client care, training, and safety needs.
• Develops, implements, monitors, and evaluates comprehensive care plans that address identified client service, training, and safety needs.
• Creates and maintains accurate clinical and financial records for assigned clients.
• Manages fiscal expenditures of assigned case load, adjusting clients to maintain desired spending levels.
• Works closely with contracted service providers to ensure the quality of care and services provided.
• Provides advocacy on behalf of clients as appropriate.
• Provides information services and training to groups of individuals in the community related to available resources as needed.

Requirements

• Bachelor’s degree from an accredited college or university in Social Work, Gerontology, or other closely related field; OR an equivalent combination of related education and experience.
• Must be licensed as a Social Service Worker in the State of Utah or certified through the National Academy of Certified Care Managers (CMC).
• Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
• A valid driver’s license accepted by the State of Utah is required at the time of hire. A valid driver’s license issued by the State of Utah must be obtained within six (6) months of hire to operate a county vehicle.

Working Conditions and Physical Requirements

• Case Managers may be subjected to unsanitary conditions, pets, and unsafe neighborhoods.
• Must be able to access transportation to perform work assignments in a timely manner.

Skills

• Knowledge of Medicaid and Medicare rules and regulations
• Assessment methodologies and techniques
• Acceptable case management procedures
• Crisis intervention strategies and techniques
• Aging process, chronic illness, and related conditions
• Community resources, agencies, and health care delivery system rules and regulations
• Interviewing methods and techniques
• Program evaluation techniques
• Critical thinking and conflict mediation in stressful situations
• Accurately assess the social, mental, emotional, and environmental status of clients
• Counsel clients and families regarding service options
• Organize workloads and prioritize tasks to adhere to deadlines
• Coordinate, plan, and negotiate services and support for clients
• Effective verbal and written communication
• Work with financial numbers and processes
• Proficiency with computer software related to job-specific duties

Benefits

• 12 paid holidays, up to 24 vacation days, 12 sick days, and one personal day annually
• Hybrid work environment with flexibility to work from home and in the office
• Retirement options: hybrid pension/401(k) or 401(k) only with a 10% county contribution
• Medical coverage including a 100% county-paid premium option
• Dental and vision coverage, including coverage for adult designees
• Health Savings Account with a county contribution up to $1,200/year
• Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional development, including paid professional membership fees
• Tuition reimbursement
• Onsite medical clinic and gym
• Hospital insurance, pet insurance, auto and home insurance, and discounts at County facilities