Case Manager - Part-time - Intoxicated Driver Intervention Program - Kenosha

About the role

This position provides pretrial case management of persons with pending criminal intoxicated driving charges for the Circuit Courts of Kenosha County. The role reports directly to the Program Director of Pretrial Services and involves contact with a wide variety of individuals, including persons served, court personnel, treatment providers, family members of persons served, and other WCS staff and leadership.

Responsibilities

• Monitor bail conditions of individuals ordered by the Court into the Intoxicated Intervention Program, including scheduling and providing regular supervision in the office.
• Conduct program orientation and intake/admission with the person served, including a brief psycho/social history.
• Conduct and record Random Breathalyzer Tests and Urinalysis Drug Testing.
• Perform all duties associated with the SCRAM (Secure Continuous Remote Alcohol Monitoring) bracelet.
• Provide accurate and complete written reports to the court, including regular updates and non-compliance reports.
• Work as a team to share all aspects of caseload responsibilities, including conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served, and staffing cases.
• Maintain accurate written and electronic records, including detailed documentation of all contacts with individuals served, referrals made, and all pertinent information related to all pending cases.
• Make necessary treatment referrals and monitor progress in treatment.
• Provide referrals for support services in the community.
• Collect and process program fees according to program policies and procedures.
• Maintain flexibility in schedule to include coverage in office when full-time staff are out of the office.

Requirements

• Bachelor’s degree in criminal justice, Social Work, or other related field.
• Associate’s degree with 5 years of experience in a justice-involved case manager position.
• Valid driver’s license, automobile, and insurance sufficient to meet agency requirements preferred.
• Meet all employee requirements, including references, criminal background check, drug test, and driver’s license check.

Knowledge, Skills and Abilities

• Communication: Ability to provide information to a variety of individuals—persons served, supervisor, colleagues, and program partners—in writing and oral communications.
• Technological Aptitude: Ability to use general technological skills throughout daily work, including email, internet, and company-specified systems (e.g., Microsoft 365, Windows, Word, Excel).
• Managing Priorities/Deadlines: Ability to maintain schedules, meet deadlines, and manage multiple projects.
• Problem-Solving Skills: Ability to think critically and be solution-oriented in a fast-paced environment, adapting to program changes and challenges.
• Adaptability: Ability to manage change, deal with situations as they arise, and work independently or as part of a team.
• Teamwork: Ability to work as a team, participate productively, and manage independent contributing duties and responsibilities.
• Motivation: Commitment to the assigned job, mission, and core values of the organization while supporting a respectful and harmonious work setting.
• Professionalism: Ability to conduct oneself with a high level of integrity, ethics, and boundaries. Maintain professional and respectful communication with coworkers, persons served, and all external persons and agencies involved with service provision.
• Knowledge of Evidence-Based principles, including Motivational Interviewing, Trauma-Informed Care, Person-centered care, and other agency-adopted principles, as well as following models for fidelity established by the agency. Complete training in all agency-required EBPs within six months of hire unless otherwise directed at the agency employment orientation.
• Follow the Agency Code of Conduct.

Program-Specific Knowledge, Skills and Abilities

• Working knowledge of the Wisconsin Criminal Justice system.
• Knowledge of local treatment programs, including substance use, mental health, and domestic violence.
• Knowledge of community resources, including housing, education, and public transportation.
• Proficiency with the Wisconsin Circuit Court Access Program (CCAP).

Physical Demands

• Duties require good hearing and the ability to communicate verbally.
• Hand and finger dexterity for data entry and typing.
• May involve occasional walking to the Kenosha County Courthouse.

Work Environment

• Most of the work will be done in the office.
• Observe and supervise drug screens.
• Individuals served may have complex needs, including substance misuse and/or mental health issues.