Case Manager Interventional Psychiatry Program

Core Responsibilities

• Conduct initial psychosocial and clinical intake screenings to determine patient readiness for advanced interventional procedures
• Educate patients and families on procedural timelines, safety protocols, side effects, and expected outcomes
• Career pathway management & support:
  • Build and track customized, individualized care plans for patients navigating treatment-resistant depression, PTSD, or OCD
  • Conduct weekly check-ins with patients to evaluate safety, measure progress, and identify any barriers to treatment
  • Deliver vital crisis intervention and safety planning for high-risk patients experiencing acute psychiatric distress
• Utilization review & insurance advocacy:
  • Compile detailed clinical documentation required to secure prior authorizations for high-cost interventional therapies
  • Manage the appeals process for insurance denials by working directly with payers and providing necessary utilization reviews
  • Link patients to financial assistance programs, manufacturer savings cards, or external community resources when necessary
• Transition & discharge planning:
  • Formulate robust longitudinal aftercare plans once an intensive interventional treatment series concludes
  • Connect discharging patients back to community outpatient psychiatrists, therapists, and support networks to prevent relapse

Key Qualifications & Skills

• Education: Bachelor’s or Master’s degree in Social Work (BSW/MSW) preferred
• Experience: 1+ years of behavioral health case management experience, ideally within an intensive outpatient program (IOP), hospital, or specialized neuromodulation clinic
• Core Competencies: Comprehensive understanding of treatment-resistant mental health conditions, clinical rating scales (e.g., PHQ-9, GAD-7), strict HIPAA compliance, and insurance authorization workflows

What We Offer

• Strong work-life balance
• Schedule flexibility
• W2 employed position
• Market leading compensation and great benefits (medical, dental insurance, 401k with matching, HSA)
• Monday through Friday work schedule
• No weekends and no on-call required