Case Manager, ODR - Vanowen

About the role

The ODR Case Manager works with clients recently released from jail, who are moving from homelessness to permanent supportive housing. Clients face complex trauma, medical, mental health, and substance use barriers.

Responsibilities

• Work with a diverse caseload of 15 clients, providing intensive case management.
• Maintain weekly contact with all clients and document in County-approved database.
• Ensure case management services reflect the "Whatever It Takes" model, emphasizing customer choice, harm reduction, trauma-informed care, and psycho-social rehabilitation.
• Link clients to appropriate medical, mental health, substance abuse, and vocational resources.
• Absorb clients into community support services and reintegration through transportation to various agencies and healthcare providers.
• Develop and maintain a comprehensive client file with all required documents and data.
• Transport clients in your vehicle to various agencies and healthcare providers.
• Collaborate with clients to develop creative goal plans and review progress quarterly.
• Assist clients in obtaining benefits and participating in daily activities, budgeting, socialization, health maintenance, and recovery.
• Participate in staff meetings and trainings to ensure cohesive team effort.

Qualifications

• Bachelor’s degree preferred; minimum two (2) years’ case management experience working with individuals experiencing homelessness, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
• Able to pass a background check for jail clearance.
• Knowledge of case management, ability to work in a high tolerance Harm Reduction model, and demonstrated skill in non-violent crisis intervention.
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
• Detail-oriented with strong time management, organizational, written, verbal, interpersonal, and computer skills.
• Able to obtain and maintain CPR/First Aid certification.

Preferred Qualifications

• Minimum 30 WPM typing speed.
• Bachelor's degree.

Benefits

• Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.