Case Manager

Job Summary

The Hilo Corps is seeking a Case Manager to provide housing navigation, ongoing case management services, and referrals to community resources for participating families.

Qualifications And Education Requirements

• Master’s degree in social work (MSW), preferred.
• Bachelor’s degree in human services, Social Work, Public Health, counseling, psychology, or comparable field required.
• 2 years’ work experience with the housing displaced.

Duties And Responsibilities

• Strong communication and people skills.
• Demonstrated history of providing professional, effective case management services and programming with individuals, children, and families.
• (This may include integrating the Pathway of Hope approach to case management services, as appropriate/needed).
• Ability to complete timely and detailed documentation (including any related assessments, including but not limited to the Pathway of Hope assessment tools).
• Ability to use social service databases for clinical documentation/case notes (i.e. WellSky and Homeless Information Management System (HMIS)).
• Ability to use professional judgment to determine appropriate interventions based on assessment tools.
• Ability to develop individual case plans with clients to assist clients toward accomplishing goals and objectives and therefore increasing stability in housing, mental health, social skills, navigating and using resources, and increasing or strengthening overall protective factors.
• Desire to serve others by building on their strengths.
• Strong skills in customer service.
• Comeptent in working independently within clear parameters in a team environment.
• Bi-lingual (is a plus).

Physical Requirements

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift to 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.

Statement Of Confidentiality

The Case Manager occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Hilo Corps in all job-related matters.

Equipment Familiarity

This position requires the use office equipment such as computers, photocopiers, scanners, calculators, etc.