Case Manager Navigator, Inside Safe, E6

About the role

The inside Safe Case Manager-Navigator supports the most vulnerable and chronically homeless individuals living in designated encampments through hotel placements and ongoing case management.

Responsibilities

• Engage and provide services to homeless individuals
• Develop trusting relationships to facilitate service delivery
• Collaborate with partners to reduce barriers to permanent housing
• Provide documentation support, case management, and housing navigation
• Ensure clients are linked to necessary benefits
• Identify and place clients into appropriate housing
• Maintain accurate records and follow up with clients
• Attend case conferences, staff meetings, and training sessions
• Work collaboratively with interdisciplinary teams

Requirements

• Bachelor's degree or 2 years equivalent experience in homeless services
• Demonstrated knowledge of and experience with homelessness, mental illness, substance abuse, medical issues, and domestic violence
• Working knowledge of social services agencies in Metro LA (SPA 4) and LA County agencies serving the homeless
• Excellent communication and crisis intervention skills
• Ability to self-motivate and organize time effectively
• Computer literacy and proficiency in a database system
• Passion for working with the homeless population
• Ability to work as part of an interdisciplinary team

Qualifications

• Bachelor's degree or 2 years equivalent experience in homeless services
• Demonstrated knowledge of and experience with homelessness, mental illness, substance abuse, medical issues, and domestic violence
• Working knowledge of social services agencies in Metro LA (SPA 4) and LA County agencies serving the homeless
• Excellent communication and crisis intervention skills
• Ability to self-motivate and organize time effectively
• Computer literacy and proficiency in a database system
• Passion for working with the homeless population
• Ability to work as part of an interdisciplinary team

Skills

• Outreach and engagement skills
• Crisis intervention and de-escalation techniques
• Collaborative problem-solving
• Document management and organization
• Interdisciplinary teamwork

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Retirement planning (403b)
• Employee Assistance Program (EAP)
• Flexible spending account (FSA)
• Short- and long-term disability insurance
• Voluntary pet insurance
• Corporate discounts

Pay

Commensurate with experience

Schedule

Monday – Friday, 8:00am – 4:30pm

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical insurance
• Vision insurance
• Dental insurance
• Retirement planning (403b) and matching
• Paid holidays
• Paid vacation days
• Paid sick days
• Employee Assistance Programs (EAP)
• TELUS Health
• Flexible spending account (FSA)
• Basic life / accidental death & dismemberment (AD&D)
• Voluntary short- and long-term disability
• Voluntary pet insurance
• Corporate discounts

The People Concern University & Certificates

Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More