Case Manager II - Waiver Case Management (St. Louis County)
About the role
People Incorporated is seeking a Case Manager II to join the Waiver Case Management (St. Louis County) team to work with clients diagnosed with chronic mental illness or other ongoing health conditions. The organization connects people with services by developing person‑centered Support Plans and authorizing services that help them live as independently as possible and integrated within their communities. Waiver Case Management focuses on behind‑the‑scenes service coordination, with case managers seeing clients twice annually to develop long‑term, dynamic service plans. Staff operate autonomously, creating their own hybrid schedules after initial training. People Incorporated values work‑life balance, maintains manageable caseloads (averaging 30 individuals), and is the largest nonprofit mental health provider in Minnesota, serving the community for over 50 years.
Responsibilities
- Attending bi‑annual meetings with clients to monitor services
- Developing and maintaining a collaborative relationship with clients, serving as a role model by demonstrating positive, proactive, and respectful communication
- Assessing client needs and ensuring continuity of care
- Maintaining regular contact with collaborative partners
- Making referrals and authorizing services based on client needs and personal outcomes
- Maintaining records and documenting all services provided
- Documenting all interventions, interactions, and relevant information to the Support Plan consistent with professional and organizational standards
Requirements
- Passing all background checks and facility/position requirements