Waiver Case Manager -

About the role

Accord is seeking a mission-driven Waiver Case Management (WCM) to join a team of Case Managers in making a difference in the lives of people living with disabilities. The WCM will evaluate, create, and support the health and human service needs of people that Accord serves. This is a hybrid role with offices located in Midway St. Paul, MN. The WCM will be expected to travel within the community to meet with supported persons. Staff will work on-site during training and orientation.

Responsibilities

• Develop a community support plan and goals for each person on an assigned caseload
• Meet with each person regularly to evaluate progress and needed changes
• Develop person-center service agreements, with the person, to authorize services to meet the person's assessed needs and goals
• Document changes and adjustments
• Authorize services to meet the person's assessed needs and goals
• Comply with MN Health Care Programs in delivery of waivered services (such as CADI, BI, EW, DD)
• Work with assessors to complete MnChoices assessments

Requirements

• Bachelor's Degree in Social Work, Human Services, Psychology, or related field. If degree is in social work, current MN licensure is required. Bachelor's degree in non-Human Services field must possess one year of related experience.
• Proficiency in Microsoft, Google, and care-related platforms
• Ability to pass mandated background checks
• Current Driver's license and clean driving record with reliable, insured vehicle

Preferred qualifications

• Electronic Health Record experience

Knowledge, Skills & Abilities

• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills including the ability to adapt coaching approaches to varied learning styles
• Customer service mindset
• Ability to work independently and as a part of a team in sharing information and completing work, collaborating with diverse stakeholders
• Strong documentation skills with ability to stay current on high-volume paperwork

Benefits

• Compensation: $47,800-$52,000, nonexempt, depending on qualifications
• Benefit eligible with healthcare, dental, vision, optional coverages, and 403b with employer match
• Employer-paid basic life, Short-Term disability, and Long-Term disability
• PTO, 9 paid holidays + 1 floating holiday, paid volunteer time, employee wellness program, $2500 annual tuition assistance, mileage reimbursement
• PSLF-eligible employer
• Opportunities for advancement within the company
• $1500 New Hire Bonus

Work Environment

• 40 hours per week, Hybrid, some travel to in-area locations (limited overnight travel), vehicle required
• Staff will work and train on-site during onboarding