Case Manager I, II, III

Key Responsibilities

• Assists the client with intake by completing Case Management Assessment and entering financial and benefit information.
• Supports the client in applying for Medi-Cal or transferring Medi-Cal to or from another county, when appropriate.
• Assesses the client’s case management needs and completes all Releases of Information.
• Connects the client to benefits, mental health services, physical health services, employment resources, Probation, DCFS, housing resources, community resources, Outpatient Substance Use Disorder services, and Aftercare services.
• Covers communication and external service linkage including assisting with scheduling appointments, communicating with Probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, and providing appointment reminders for therapy and psychiatrist.
• Completes the VI-SPDAT Assessment and connects the client to safe housing options.
• Prepares the client for job searching by assisting with resume writing and job search preparation.
• Maintains frequent communication with the Treatment Team and engages in regular consults, Clinical Team Case Conferences, and Plan Development meetings.
• Delivers services in Outpatient, Residential, or in the field, depending on assignments and client needs.
• Responsible for treatment oversight of case management services for all clients on caseload.
• Aids in client program oversight by managing Case Management Business Passes.
• Mets expected Client-Care Hours (productivity expectation is 25 Client Care Hours per week).

Education Requirements

• Registration as Substance Abuse Counselor from an approved/accredited California agency.
• Bachelor’s Degree from an accredited university.
• Preferably a minimum of two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Experience working with clients experiencing acute withdrawal from substances.
• Experience delivering evidence-based practices.
• Knowledge of and experience with providing trauma informed services.

Background Clearance Required

CDCR fingerprint clearance. Must not be on parole or probation for a minimum of two years.