Case Manager III

Responsibilities

• Manage 30+ clients with complex needs, including disabilities, long-term homelessness, or institutional histories
• Coordinate with hospitals, detox units, and behavioral health providers
• Lead SSVF’s shallow subsidy and healthcare navigation efforts
• Train and support junior case management staff
• Conduct outreach in rural and extreme high-risk areas (e.g., Wetlands Park, Laughlin, Logandale)
• Provide direct case management services to homeless and at-risk veterans and their families
• Screen veterans’ eligibility for the program and facilitate the intake process
• Care for veterans’ mental and physical health services
• Identify education and training goals for veterans and assist them in achieving these goals
• Facilitate the process with appropriate service providers to meet veterans’ mainstream needs
• Aid veterans and their families in alleviating employment barriers
• Maintain, record, and report the progression of veterans and their families through program participation
• Perform interventions and crisis-oriented counseling
• Conduct outreach activities, including visits to facilities such as shelters, treatment programs, soup kitchens and other locations where homeless and at-risk families may congregate
• Conduct home visits to provide case management services
• Maintain client databases and referrals for services and generate reports
• Complete accurate and timely data entry into the HMIS system
• Always maintain participant confidentiality
• Attend all scheduled team meetings and training sessions
• Other duties and special projects as assigned

High-Risk Duties

• Serve as lead navigator in drug-impacted zones or encampments with high health risk
• Re-engage clients who repeatedly exit housing or services
• Collaborate with all community partners on health, housing, and justice-involved veteran reintegration