Case Manager I, II, III

We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We have description: includes General Position Description, Essential Functions/Responsibilities, General Job Duties (Level I, II, III), Requirements (Education, Experience/Abilities), General Benefits. No explicit Pay or Schedule. So we should not include Pay or Schedule sections. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. We need to parse the description and extract content. Let's identify sections: - About the role: Could be the General Position Description paragraph(s). The description starts: "Description The position is anticipated to close on September 30, 2026, but applications will be accepted until position is filled and removed from the Delta County jobs website. General Position Description Provide case management services to clients approved for the Colorado Works Program and Child Care Assistance Program (CCCAP) benefits according to State and County regulations. Communicate the purpose and expectations of the Colorado Works Program, aka Temporary Assistance for Needy Families (TANF), to individuals approved for assistance. Conduct assessments on Colorado Works clients to identify job readiness, strengths and barriers and develop an Individualized Plan (IP) to work toward self-sufficiency. Determine initial and continuing eligibility for CCCAP. Determine eligibility for the County’s General Assistance Program." We can treat that as About the role (or maybe "General Position Description"). - Responsibilities: Essential Functions/Responsibilities bullet list (many sentences). Also General Job Duties (Level I, II, III) could be considered responsibilities as well. But we need to decide. We have "Essential Functions/ Responsibilities" with many sentences separated by semicolons. We can turn each sentence into

• . Also "General Job Duties" sections for Level I, II, III each have bullet-like sentences. We need to preserve all substantive info. Could combine them under Responsibilities. - Requirements: Education and Experience/Abilities (Level I, II, III). Could be under Requirements heading. - Qualifications: maybe same as Requirements? But we have "Requirements" heading already. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Requirements and Qualifications separately if content distinct. But we have education and experience; maybe we treat Education under Requirements, Experience/Abilities under Qualifications? Or we could combine. Better: Use Requirements for education, and Qualifications for experience/abilities. Or we could have Requirements covering both education and experience, and skip Qualifications. The instruction: "Prefer a few substantive sections over many thin ones." So maybe combine into Requirements only. But we also have Skills: maybe we can extract skills from duties? Not explicit. Could skip. Benefits: we have General Benefits list. Thus sections: About the role, Responsibilities, Requirements, Benefits. We need to output HTML fragment only. Let's extract content precisely. About the role: The paragraph(s) after "General Position Description". We'll include that as

  . Responsibilities: Need to list each duty as

• . Let's extract sentences from Essential Functions/Responsibilities and General Job Duties. Essential Functions/Responsibilities text: "Facilitate individual and family assessments that help identify job readiness, individual strengths, and barriers to self-sufficiency; regularly assess client needs/barriers and revise the Individual Plan (IP) to achieve short and long-term goals specific to becoming self-sufficient. Explore options and resources available to assist the client meet basic family needs.Ensures all Colorado Works recipients are in a State or County defined work activity while receiving cash benefits; monitor work activity attendance/participation and progress; timely and accurately document clients activities in the Colorado Benefit Management System (CBMS) to ensure proper reporting as required by program rule.Assist Colorado Works clients in developing an Individualized Plan (IP) that details their short and long-term goals, discuss and evaluate any possible employment barriers, communicate program expectations, and assist with identifying community resources offering supportive services; utilize case management techniques to ensure IP engagement, re-assessing, and re-evaluating client needs in order to move the client toward a self-sufficiency status within a reasonable amount of time; take appropriate action when the client willfully is non-compliant or refuses to participate with program requirements.Develop and maintain contacts with community organizations and educational institutions for the purpose of outreach, recruitment and positive public relations; make appropriate referrals to outside agencies to assist individuals in meeting workforce requirements as well as for additional supportive services.Assist clients in identifying and overcoming barriers that may be keeping them from successful self-sufficiency outcomes such as employment, education, and/or applying for Social Security; document supportive services the client receives from all community resources and Human Services.Determine initial and ongoing eligibility per program rules for CCCAP applicants/clients; effectively communicate program functionality to assist the client and provider streamline the monthly process to ensure providers are paid accurately and timely each month.Obtain and maintain current Colorado Works and CCCAP knowledge of County/State program policies, procedures and guidelines; adhere to established time frames as set in State and Federal rules and regulations.Monitor child care usage to ensure providers are paid accurately via ATS (Automated Tracking System) and parent fees; communicate with child care providers when care is not being utilized as authorized.Determine eligibility for the County’s General Assistance Program according to County policy and the requested need; review requests and recommend disposition with the Self Sufficiency Administrator; communicate with providers to verify need; contact community resources on behalf of the client and refer to other resources, as needed.Process General Assistance payment approvals in a timely fashion to ensure the emergency is addressed and the provider is paid expeditiously; provide a denial notice to the applicant if program criteria is not met.Report suspected fraudulent activity according to County processes.Perform case and/or provider reviews as required by the CCCAP Audit division.The primary location of employment for this position is the designated Delta County office with the exception of required duties that are to be performed off site as necessary. The employee is required to perform the majority (generally, at least 95%) of assigned duties from this designated office location to allow for client, customer and coworker access and collaboration, unless prior written approval for an alternative arrangement, such as temporary remote work, has been granted by the employee's direct supervisor and/or department head and maintained in the employee personnel file.Reliable and predictable attendance and punctuality are considered essential functions of this job. Employees are expected to be at their work area and ready to work at the scheduled start time to ensure consistent service delivery and operational efficiency." We need to split into separate items. Each sentence separated by period. Some sentences have semicolons inside; but we can treat each sentence as separate duty. Let's list them: 1. Facilitate individual and family assessments that help identify job readiness, individual strengths, and barriers to self-sufficiency; regularly assess client needs/barriers and revise the Individual Plan (IP) to achieve short and long-term goals specific to becoming self-sufficient. 2. Explore options and resources available to assist the client meet basic family needs. 3. Ensures all Colorado Works recipients are in a State or County defined work activity while receiving cash benefits; monitor work activity attendance/participation and progress; timely and accurately document clients activities in the Colorado Benefit Management System (CBMS) to ensure proper reporting as required by program rule. 4. Assist Colorado Works clients in developing an Individualized Plan (IP) that details their short and long-term goals, discuss and evaluate any possible employment barriers, communicate program expectations, and assist with identifying community resources offering supportive services; utilize case management techniques to ensure IP engagement, re-assessing, and re-evaluating client needs in order to move the client toward a self-sufficiency status within a reasonable amount of time; take appropriate action when the client willfully is non-compliant or refuses to participate with program requirements. 5. Develop and maintain contacts with community organizations and educational institutions for the purpose of outreach, recruitment and positive public relations; make appropriate referrals to outside agencies to assist individuals in meeting workforce requirements as well as for additional supportive services. 6. Assist clients in identifying and overcoming barriers that may be keeping them from successful self-sufficiency outcomes such as employment, education, and/or applying for Social Security; document supportive services the client receives from all community resources and Human Services. 7. Determine initial and ongoing eligibility per program rules for CCCAP applicants/clients; effectively communicate program functionality to assist the client and provider streamline the monthly process to ensure providers are paid accurately and timely each month. 8. Obtain and maintain current Colorado Works and CCCAP knowledge of County/State program policies, procedures and guidelines; adhere to established time frames as set in State and Federal rules and regulations. 9. Monitor child care usage to ensure providers are paid accurately via ATS (Automated Tracking System) and parent fees; communicate with child care providers when care is not being utilized as authorized. 10. Determine eligibility for the County’s General Assistance Program according to County policy and the requested need; review requests and recommend disposition with the Self Sufficiency Administrator; communicate with providers to verify need; contact community resources on behalf of the client and refer to other resources, as needed. 11. Process General Assistance payment approvals in a timely fashion to ensure the emergency is addressed and the provider is paid expeditiously; provide a denial notice to the applicant if program criteria is not met. 12. Report suspected fraudulent activity according to County processes. 13. Perform case and/or provider reviews as required by the CCCAP Audit division. 14. The primary location of employment for this position is the designated Delta County office with the exception of required duties that are to be performed off site as necessary. The employee is required to perform the majority (generally, at least 95%) of assigned duties from this designated office location to allow for client, customer and coworker access and collaboration, unless prior written approval for an alternative arrangement, such as temporary remote work, has been granted by the employee's direct supervisor and/or department head and maintained in the employee personnel file. 15. Reliable and predictable attendance and punctuality are considered essential functions of this job. Employees are expected to be at their work area and ready to work at the scheduled start time to ensure consistent service delivery and operational efficiency. Now General Job Duties Level I, II, III. Level I list: "Learn the functions of the Front Desk Administrative Assistant position to provide coverage as needed. Learn the functions of the Eligibility Technician position to process applications, redeterminations (RRRs), and changes for Medical Assistance, SNAP, and Colorado Works programs. Successfully complete the Colorado Child Care Assistance Program (CCCAP) training to begin processing applications, redeterminations (RRRs), and changes in the CHATS system. Communicate effectively verbally and in writing; follow and communicate verbal and written instructions. Establish effective working relationships with customers, coworkers and supervisors; be sensitive to individual values and needs. Become familiar with program rules and regulations for all assistance programs worked to ensure accurate eligibility determination; exercise good judgment in applying and selecting appropriate program rules and regulations for timeliness and accuracy; comply with all program requirements per State and federal regulations. Learn the General Assistance Program rules and requirements in order to effectively meet with clients applying for emergency assistance; communicate client needs and recommend a disposition for eligibility to the Self Sufficiency Administrator. Treat everyone with professionalism and genuine respect. De-escalate upset/angry customers; professionally navigate difficult conversations. Should the Board of County Commissioners or another authorized representative issue a local disaster declaration in Delta County, all Delta County employees may be called upon to serve as disaster service workers. Perform similar and related duties as assigned." We need to split each bullet as separate
• . Some have semicolons; but we can keep as one item. Level II: "Complete all duties of level I at an intermediate level with minimal supervision. Continue to participate in State training, conferences, and meetings to develop more in-depth skills and increase knowledge of the Colorado Works