Case Manager I

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country, operating more than 90 sites across San Diego County.

About the role

Under general supervision, performs duties providing case management services to assigned individuals. Participates in, and supports, the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Specific assignments vary depending on program, grant, and patient demographics, with a focus on providing community-based healthcare services to the medically underserved. The Case Manager I offers more intensive case management services to clients, including creating case plans and formalized goal setting. Intensive support may be required depending on level of client need (such as accompanying to appointments, assisting with housing, etc.). This is a grant-funded position.

Responsibilities

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Assists in preparing reports as required.
• Conducts initial and on-going assessment of client's health and/or support service needs.
• Sets level of client need.
• Creates formalized case plans and goals with clients.
• Develops a written care-plan with the client, identifying problems and needs. Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals.
• Updates plan as client's needs change.
• Provides basic and intensive individual support, based on client need. Support may include providing interventions, internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field preferred.
• 1 year of work experience providing human services to high risk, medically underserved, disabled populations, and/or relevant community health populations required.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Multi-lingual preferred (English, Spanish, Arabic, and Somali depending on current priorities and locations).
• Traveling between sites and other locations is occasionally required.
• Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required.
• California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.
• Reasonable accommodation may be provided on a case-by-case basis.
• Mileage and other reimbursement governed by policy.

Benefits

• Competitive salary with excellent benefits.
• Retirement plan with employer match.
• Paid time off, extended sick leave, and paid holidays.
• Medical, dental, vision, FSA, and life insurance.
• Employee discounts and wellness programs.

Pay

$24.00 - $34.12 per hour.

Schedule

• Regular full-time, Monday–Friday, 8 AM–5 PM.
• Occasional weekends and evenings.

Onsite: Fifth Ave Admin, San Diego, CA