Case Manager I
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate.
We need to parse the posting.
Content:
- Coalition Mission (maybe part of About the role? Could be "About the role" or "About the organization"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
We have:
- Coalition Mission: description of mission. Could be placed under "About the role" or maybe "About the organization". Since only allowed headings are those listed, we can use "About the role" to include mission and philosophy.
- Position Summary: description of role. Could be part of About the role.
- Duties/Responsibilities (Essential Functions): list of duties. Should go under Responsibilities.
- Education, Licensure and Certifications: education requirements. Could go under Requirements or Qualifications. The instruction: Use headings Requirements, Qualifications, Skills. We need to decide where each piece fits.
- Experience: 1-2 years experience... Could be under Requirements.
- Job Competencies: interpersonal skills etc. Could go under Skills.
- Physical Demands and Working Conditions: maybe not a heading; could be omitted unless we have a specific heading for it (not allowed). Probably we should include as part of Requirements? But not exactly. The instruction says only use those headings; we can omit sections not matching. However we must preserve ALL substantive information; we cannot drop info. But we can embed that info under allowed headings, e.g., under Requirements or Qualifications. We need to decide.
- Coalition Benefits: benefits list. Should go under Benefits.
- Schedule: "Schedule is M–F, 8 hour day shifts. Flexibility is required to work outside of the regular schedule when needed." So we can include Schedule section.
- Pay: Not mentioned. So we should NOT include Pay section because no specific content. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. So we omit Pay.
- Also we have "Coalition Mission" etc. We'll put under About the role.
- Also "Our Philosophy of Service" etc. Could be under About the role.
- Also "We Create Lasting Solutions To Homelessness By ..." maybe also under About the role.
- Also "Position Summary" maybe also under About the role.
Thus About the role will contain mission, philosophy, position summary.
Responsibilities: list of duties from Duties/Responsibilities.
Requirements: maybe education, licensure, certifications, experience, physical demands? But we have separate headings Qualifications and Skills. Could allocate:
- Requirements: education, licensure, certifications, experience.
- Qualifications: maybe job competencies? Actually competencies could be Skills. But we have Skills heading separate. Let's think: Usually Requirements = minimum qualifications (education, experience, licensure). Qualifications = preferred qualifications. Skills = specific abilities.
Thus:
Requirements: High School Diploma or GED required; Basic Life Support Certification required within 30 days; Must have and maintain Colorado driver's license within 30 days; 1-2 years of experience working with diverse population experiencing homelessness, substance use disorders or mental health challenges, particularly those diagnosed with SPMI preferred (maybe preferred, but still requirement? It's preferred, but we can still include). Could also include Bachelor's degree in Psychology, Social Work, Human Services, Criminal Justice preferred (that's preferred, maybe Qualifications). We'll decide.
Qualifications: Bachelor's degree in Psychology, Social Work, Human Services, Criminal Justice preferred; Knowledge of local housing resources, benefits programs, and social service agencies preferred; maybe also "Experience 1-2 years..." but that's already in Requirements. We'll keep experience in Requirements.
Skills: Excellent interpersonal and communication skills, ability to build trusting relationships; Strong understanding of housing support services principles, trauma-informed care, recovery focused interventions; Ability to manage a diverse caseload, prioritize tasks, work independently while also being a team player; Proficiency in Microsoft Office Suite.
Physical Demands and Working Conditions: we need to include somewhere. Could be under Requirements as "Physical Demands" but not exactly. Perhaps we can add a subsection under Requirements? But we cannot create new headings. We could embed within Requirements as a paragraph. That's allowed: we can put any content under the heading. So we can include physical demands and working conditions as part of Requirements (or Qualifications). Probably Requirements.
Benefits: list of benefits.
Schedule: schedule info.
Now we must not include boilerplate like EEO, equal opportunity, etc. Also remove duplicated lines, cookie/navigation/legal etc. The posting includes at end: "Employees must be able to perform the essential functions of this position with or without reasonable accommodation and without posing a direct threat to the health or safety of themselves or others. CCH is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law." That's boilerplate; remove.
Also "The effective date for your benefits will be the first of the month following your date of hire." That's part of benefits; keep.
Also "We offer a full suite of benefits for our eligible employees and their dependents. We’re proud to offer same-and opposite-sex domestic partner coverage." Keep.
Also "Health Insurance - HMO or PPO Dental plans, vision insurance, flexible spending accounts, supplemental life insuranceCompany paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching,Extensive paid time-off, including holidays, sick leave, and vacation". Keep.
Now we need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
... mission, philosophy, position summary ...
Responsibilities
- ... each duty ...
Requirements
- ... education, licensure, certifications, experience, physical demands, working conditions ...
Qualifications
- ... preferred bachelor's degree, knowledge of local resources ...
Skills
- ... interpersonal skills, understanding of housing support, etc., proficiency in MS Office ...
Benefits
- ... benefits list ...
Schedule
Schedule is M–F, 8 hour day shifts. Flexibility is required to work outside of the regular schedule when needed.
We must ensure we don't include empty sections. All have content. Now we need to extract exact text. Let's pull mission and philosophy: "The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves. Our Philosophy of Service We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone. We Create Lasting Solutions To Homelessness By Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;Building strong, caring, and trauma-informed communities through the integration of housing, health care, and supportive services;Advocating for social and racial equity, inclusion, and diversity and challenging the status quo in partnership with our workforce members and those we serve;Achieving excellence through continuous quality assurance, innovation, and professional development;Using resources judiciously and effectively." We need to keep that as prose. Could be multiple sentences; we can put in. Position Summary: "The Case Manager I works collaboratively alongside case managers, supervisors, integrated health team members, and community-based partners across the organization to promote long term solutions for families, children, and individuals experiencing homelessness or who have formerly experienced homelessness. This role is responsible for developing and implementing care plans, coordinating services and resources, monitoring client progress, providing advocacy and support, facilitating referrals to other services, and maintaining case documentation and data collection. Client Care Management and Support Services are grounded in motivational interviewing, stages of change, strengths-based case management, housing support services, recovery focused interventions, cultural responsiveness, and trauma-informed care. This position will focus on delivering outreach services, facilitating referrals and linkages to mainstream services and housing, and providing crisis intervention." We can combine with mission etc. Now Responsibilities list: The bullet points under Duties/Responsibilities (Essential Functions). Let's extract each sentence that starts with a verb. List: - Manages a caseload of clients with high-service utilization and disabilities including substance use and significant primary and behavioral health care needs. - Maintain positive and co-working relationships with community partners and health providers. - Works under direct supervision, with set department parameters. - Works collaboratively within a team and supports collective problem-solving efforts. - Support clients with a wrap-around care management model to ensure consistent communication, engagement, and supports clients through crisis or disengagement. - Acts as a liaison between internal program management, client referral, and community partners. - Respond promptly to crises involving residents, providing de-escalation, support, and appropriate referrals. - Work with individuals to develop and implement crisis and safety plans tailored to their specific needs. - Mediate conflicts helping to resolve issues and maintain positive relationships. - Tracks client data, client engagement, and client outcomes. Focus on individual client outcomes. - Transports clients, as needed, using a CCH vehicle or an approved personal vehicle. CCH employees must have access to reliable vehicles outside of CCH fleet. - Accompany residents to appointments, meetings, and other necessary engagements to provide support and advocacy. - Outreach individuals to assess basic needs, safety, and mental health resource needs. - Builds rapport and maintains on-going professional relationships with individuals in need of services to get connected to longer-term care. - Assist clients in applying for and securing benefits, such as Social Security, Medicaid, and food assistance. - Facilitate referrals to external agencies and coordinate care with other service providers as needed. - Contributes to enhancing and ensuring safety by identifying and sharing relevant information related to safety concerns, emergencies, or threats to individuals and others. - Stays current on applicable community resource list. Provides resources to community members in appropriate situations. - Participates in community collaboration meetings to address barriers faced by clients and advance the Coalition’s efforts in supporting clients. - Attends trainings related to the position with intent to bring on-going training and educational opportunities to team. - Ensure timely & accurate recording of all clinical/non-clinical services, communications, and tasks in the EHR and other systems as required while maintaining complete up-to-date charts and any future upgrades as directed. - Performs other job duties as assigned. We need to keep them as list items. Now Requirements: Education, Licensure and Certifications, Experience, Physical Demands and Working Conditions. Education: "High School Diploma or GED required. Bachelor’s degree in Psychology, Social Work, Human Services, Criminal Justice preferred" Licensure/Certifications: "Basic Life Support Certification required within 30 days of employment. Must have and maintain in good standing, a Colorado driver’s license within 30 days of hire (with the exception of SSHC)" Experience: "1-2 years of experience working with a diverse population experiencing homelessness, substance use disorders or mental health challenges, particularly those individuals diagnosed with serious and persistent mental illness (SPMI) preferred" Physical Demands and Working Conditions: The block: "The physical demands and work environment are representative of those that must be met