Case Manager (Hepatitis C Initiative)-Prevention Program

Duties & Responsibilities

• Assesses client needs, connects them to services, supports Medicaid enrollment, coordinates care, documents progress, and builds relationships
• Assess guest(s) Medicaid status and follow agencies policy and procedures to obtain and maintain Medicaid status.
• Make necessary referrals to fill potential gaps in assistance
• Case management will involve screening, intake, assessment, individualized housing plan development, monitoring, linkage to appropriate community resources, follow up, appropriate transition to housing, etc.
• Ensure guest(s) are referred to and/or aware of available vocational, educational, housing, and social services in the community
• Delivering health education programs and community outreach to targeted communities through grant-funded initiatives
• Deliver specialty support, psychoeducational services, and prevention and harm reduction services
• Ensure that 100% of enrolled participants have an individualized care plan, maximize units of services, and maintain contract units of service by working with clients to stay engaged in treatment
• Utilize Motivational Interviewing (MI), a client-centered approach for eliciting behavior change by guiding participants to explore and resolve ambivalence
• Demonstrate a working understanding of programs and services available, including community resources
• Complete all incident reports before the end of the scheduled shift as required by Incident Policy and Procedure
• Ensure compliance with HIPAA Privacy Rules
• Adhere to all SAMHSA and other contract requirements
• Work effectively with other departments
• Perform other duties as assigned.

Minimum Qualifications

• Understanding of at-risk communities
• Excellent interpersonal and communication skills
• Experience in care coordination and federal, state benefit enrollment, connection
• Excellent communication and organizational skills
• Ability to be creative and flexible within parameters of treatment programs and modalities

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in related field
• Peer Support certification
• Lived experience in SUD, SMI, Homelessness or HCV/HIV