Case Manager - Helena, MT

Essential Duties And Responsibilities

• Promote working relationships with customers and monitor engagement and progress.
• Liaison with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
• Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
• Aid customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
• Maintain accurate and timely case notes on all customer contacts and document activities.
• Share information about outreach and engagement efforts with project staff.
• Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.

Minimum Requirements

• High School Diploma
• 2-4 years of experience
• Case Management experience preferred
• Strong knowledge of Microsoft Office Suite preferred
• Prior experience working with a diverse population preferred
• Prior experience with CHIMES-EA system preferred
• Experience in developing Employability or Service Plans (ESP) for clients preferred
• Comfortable working in a fast pace office environment preferred
• Must live in or near Helena, MT

Why Maximus?

• Competitive Compensation - Quarterly bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Reward Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities - Participate in training programs, workshops, and conferences.