Case Manager for Home Care Agency

Key Responsibilities

• Scheduling and ensuring that the agency is adequately staffed to provide quality care to clients.
• Responsible for coordinating the client’s visits and communicating with the Talent Acquisition team.
• Responsible for completing on-site home admission assessments and supervisory visits for clients.
• Responsible for developing the Care Plan for coordination of care for all clients.
• Functions as a liaison between the client, family, and the caregiver, actively eliciting feedback from the client.
• Responsible for completing competency assessments and validations for caregivers.
• Maintains records to support and validate caregiver competency according to state rules and regulations.
• Ensures the provision of in-service/staff development programs that contribute to meeting agency objectives and standards and comply with all federal, state, and local regulations.
• Participates in on-Boarding presentations as needed.
• Ensures the Core Values of Patience, Dignity, and Discretion are adhered to at all times.
• Establishes and facilitates effective employee/client relationships.
• Maintain the confidentiality of all pertinent client care information to ensure client’s rights are protected.
• Afford assistance with caregiver assignments when there are shortages (appropriate training needed).
• Responsible for answering the staffing phone to adjust schedule due to unforeseen events.
• Assisting with answering phones as needed.
• Be on-call as needed.

Requirements

• Previous experience in scheduling, managing, and/or healthcare preferred.
• Must have a High School Diploma / GED.
• Willingness to participate in on-call nights and weekends.
• Ability to pass an extensive background check.
• Professional communication skills.
• Previous experience with Axiscare not required but is a plus.

Salary

$60,000 - $70,000 / Year