Case Manager/Family Support Worker, Pittsfield

About the role

The Case Manager/Family Support Worker will provide community-based direct care services to children, adults, and families, focusing on alleviating mental health issues and strengthening family structures.

Responsibilities

• Provide skills training and assistance in areas of daily living activities including basic living, interactive and parent skills.
• Aid in developing communication and conflict resolution skills and act as a role model for interpersonal relationships.
• Help parents meet children's daily needs; observe and document child growth and development.
• Assist with family advocacy needs; facilitate "mediation" as appropriate.
• Provide counseling and intensive support to consumers during psychiatric crises or periods of transition.
• Assist consumers in identifying appropriate mental health and medical services and accessing services of choice.
• Provide assistance with developing and maintaining a "natural support network" of family and friends.
• Maintain appropriate contacts with family members, others in the "natural helping network," outpatient therapists, and others as necessary to support consumers.
• Provide transportation for consumers as appropriate, following program guidelines.
• Maintain accurate and timely documentation of all services provided.

Requirements

• Bachelor's Degree in a mental health field.
• Experience working with children and families.
• Valid Driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged to apply.

Qualifications

• Positive attitude and ability to maintain resiliency.
• Effective communication and collaboration skills.
• Self-awareness and effective prioritization.
• Accountability and ability to apply feedback.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of trauma-informed care, motivational interviewing, and mindfulness skills.

Benefits

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Pay

$38,000 - $44,000/year

Schedule

Flexible schedule to accommodate client needs.