CASE MANAGER – FAMILY PRESERVATION PROJECT (Worcester)

About the role

The Case Manager will be part of a team helping parents who are involved with the Massachusetts Department of Children and Families (DCF). The goal is to ensure families get the help they need to address issues of concern to DCF so that DCF does not remove children from their home. This project aims to keep children safe with their families, minimize emotional trauma caused by removal, and allow the foster care system to focus its resources on children who truly need protection.

Responsibilities

• Conduct clinical intakes to determine points of vulnerability and areas of advocacy.
• Perform intensive case management, providing clients with hands-on support accessing community resources and services.
• Follow up with team members and clients on tasks, advocate with DCF and community organizations to advance client’s needs, including supporting clients during DCF home visits and other meetings as needed.
• Facilitate weekly clinical meetings with FPP team members to determine how the team can best support clients.

Requirements

• College graduate.
• MSW or BSW strongly preferred.
• Fluency in Spanish preferred.
• Demonstrated concern for and commitment to the goals of legal aid and to working for low-income people.
• Ability to develop and maintain knowledge of community resources.
• Ability to be part of an interactive, supportive team with high expectations.
• Ability to multi-task, operate independently and problem-solve in real time.
• Strong written and oral communication skills.

Qualifications

• College graduate.
• MSW or BSW strongly preferred.
• Fluency in Spanish preferred.
• Demonstrated concern for and commitment to the goals of legal aid and to working for low-income people.
• Ability to develop and maintain knowledge of community resources.
• Ability to be part of an interactive, supportive team with high expectations.
• Ability to multi-task, operate independently and problem-solve in real time.
• Strong written and oral communication skills.

Skills

• Excellent interpersonal and communication skills.
• Ability to work effectively in a team environment.
• Knowledge of community resources and services.
• Ability to handle sensitive and confidential information.

Benefits

• 401(k) with employer-paid contribution.
• Low-cost health insurance (medical, dental, and vision) for employees and their dependents.
• Paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays).
• Relocation stipend.

Pay

The starting salary for this position is $53,140, which is based on a union scale and adjusted upward depending on experience to a maximum of $84,340.

Schedule

CLA has a hybrid work environment and requires staff to work in the office at least three days per week.

Contact Information

Please submit your resume and cover letter online on our website. Alternatively, you can mail your application to Human Resources Director, Community Legal Aid, 370 Main Street, Worcester, MA 01608.