Case Manager - Diversion Float

Responsibilities

• Serve as a Float Case Manager covering program needs when short staffed including advocating for and coordinating client needs and services;
• Ensuring Service Plans, Crisis Plans, and other documentation are completed on time and kept up-to-date, as applicable;
• Providing consistent client contacts, skills training, and care coordination to work towards goals of the client, program, and contract requirements;
• Collaborate with relevant internal and external departments on resident referrals, ensure timely intake into program, and review individualized plans;
• Coordinate with OCRP staff to identify barriers to competency and complete weekly reporting to the courts;
• Collaborate with FHARPS staff to determine housing needs, create plans appropriate to this need, and engage clients in accessing resources to improve housing status;
• Collaborate with FPATH staff to determine goals related to basic needs, attaining benefits, and establishing behavioral health and physical health treatment;
• Coverage of program needs when short staffed, including advocacy for and coordination of client needs and services;
• Ensure all interactions represent the five principles of trauma-informed care, including safety, choice, trustworthiness, collaboration, and empowerment;
• Coordinate access to medications for all clients through trained staff ensuring the seven rights of medication use are followed;
• Complete daily documentation in electronic medical record on client interactions for billable and non-billable activity, medications dispensed where applicable and assigned, and other required documentation;
• Maintain client and staff confidentiality.

Qualifications

• Bachelor's degree in Psychology, Social Work, Counseling, or a related field;
• At least 2 years of experience in behavioral health or related field;
• Experience with trauma-informed care principles;
• Knowledge of community resources and services;
• Ability to work independently and as part of a team;
• Excellent communication and interpersonal skills;
• Proficiency in Microsoft Office applications;
• Valid Washington State Driver’s License and reliable transportation.

Benefits

Community House Mental Health Agency offers a comprehensive benefits package including:

• Company-paid medical/dental/vision/disability insurance;
• A 403B retirement plan with employer match;
• Continuing education credit;
• A personal unlimited Orca Card;
• An employee assistance program with financial, mental, and legal assistance.

Pay

$30.00 - $35.00 per hour based on experience.

Schedule

Monday-Friday, 9:00am-4:00pm (35 hours/week)