Case Manager - Criminal Justice Services

About the role

Join our team in a career that centers on alternatives to incarceration, evidence-based practices, and community collaboration. We focus on community safety through positive behavior change and supporting individuals involved in the justice system. Our services address the underlying issues that lead to criminal behavior and provide the opportunity for change. Case Managers with Criminal Justice Services do work that really matters. Case Managers assist clients in developing pro-social skills by utilizing evidence-based practices that have lasting behavior changes.

We value teamwork, collaboration with community partners, accountability, a client-focused approach, a safe and supportive environment, empowerment, and continued professional development opportunities.

Responsibilities

• Provide case management utilizing acceptable practices addressing community safety, client needs, and ensuring compliance with court directives.
• Refer clients for court-ordered services.
• Utilize acceptable case management practices regarding maintenance of the file and updating computerized case management systems with all required information.
• Provide appropriate level of supervision, identify criminogenic needs, and create a plan to reduce failure to appear and/or risk of further offenses.
• Address criminogenic needs, review progress, provide immediate short-term crisis assistance, and identify further intervention as needed.
• Assess readiness to change, identify barriers, provide support, and collaborate to facilitate positive changes.
• Interact with criminal justice agencies, treatment agencies, and other agencies providing services to clients to promote the client’s best interests.
• Attend order to show cause hearings, review hearings, and evidentiary hearings at District and Justice Courts.
• Conduct Presentence Investigation interviews, when required, following established PSR procedures and approved client questionnaires; compile professional investigation reports, and submit to court in accordance with established agency procedures.

Requirements

• Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice, or an equivalent combination of related education and experience.
• Preference may be given to applicants who can speak, read, and write fluently in both English and Spanish, without using a translation app or program.
• Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

Skills

• Knowledge of computer software related to job-specific duties.
• Research and report writing techniques.
• Interviewing methods and techniques.
• Community social services agencies.
• Crisis intervention techniques.
• Basic structure of the criminal justice system.
• Case management procedures and techniques.
• Substance abuse and addiction.
• Work with computers and computer software related to job-specific duties.
• Respond to and resolve problems related to client crises.
• Conduct client interviews.
• Make referrals to community social services agencies.
• Effectively manage a caseload.
• Recognize and understand substance abuse and addiction.
• Navigate criminal justice records and research client cases.
• Act independently while being part of a team.
• Organize and schedule own work efficiently.
• Interact with clients using a problem-solving approach.
• Prioritize and perform multiple tasks in a timely manner.
• Respond professionally in stressful situations.
• Express self clearly and concisely orally and in writing.
• Deal effectively with people from various socioeconomic backgrounds.

Benefits

• 12 paid holidays per year.
• Up to 24 vacation days, 12 sick days, and one personal day every year.
• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution.
• Medical coverage including a 100% county-paid premium option.
• Dental and Vision coverage including coverage for adult designees.
• Health Savings Account with a county contribution up to $1200/year.
• Flexible Spending Account.
• 100% county-paid Long-Term Disability and Short-Term Disability option.
• Professional Development including professional membership fees paid.
• Tuition Reimbursement.
• Onsite medical clinic and gym.
• Hospital insurance, pet insurance, auto and home insurance, and discounts at County facilities.

Working Conditions

Works in an office and/or jail environment, travels to court hearings, meets with clients face-to-face, and performs office-related duties.