Case Manager (Bilingual English/Spanish)

About the role

Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

Responsibilities

• Perform data entry duties.
• Gather information and documents from clients and other sources.
• Handle incoming calls and other communication interactions with clients and third parties.
• Maintain ongoing relationships with clients.
• Maintain and organize electronic case files.
• Collect, review, and verify medical bills, liens, declaration pages, payment logs, etc., from third parties.
• Work in a team-centered environment and communicate with teammates about all aspects of the case.
• Work with a high volume of clients and maintain organization and efficiency.
• Perform other related duties as assigned.

Requirements

• Full-time, 8:00 am to 5:00 pm, Monday through Friday.
• High school diploma or GED required.
• Knowledge of HIPAA regulations.
• Strong customer service skills.
• Legal experience preferred.
• Bilingual (English/Spanish) required.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

Benefits

• Competitive wage
• Paid time off, holiday, bereavement, and sick time
• 401K retirement savings plan with firm match
• Group medical, dental, and vision plans
• Employer-covered supplemental benefits
• Voluntary supplemental benefits
• Annual performance reviews