Bilingual (English/Spanish) Case Manager
Position Summary
Responsible for the introduction of a new client to Kanner and Pintaluga. Case managers work directly with clients, referral sources, and insurance companies to ensure all documents are organized, complete, and ready for draft. They are responsible for maintaining an accurate record of property damage claims from inception until the case is handed off.
Essential Job Functions
- Gather information and documents from clients and other sources.
- Draft and send letters of representation to insurance companies.
- Handle incoming calls and other communications with clients and insurance companies.
- Schedule recorded statements, EUO’s and inspections.
- Maintain communication with the clients to ensure they are up to date on their case and all their concerns are satisfied.
- Maintain communication with co-workers to ensure work quality and consistency.
- Perform other related duties as assigned.
Experience/Requirements
- Full-time, 8:00 am to 5:00 pm, M-F.
- High school/GED diploma.
- Strong customer service skills.
- Bilingual (English/Spanish) required.
- Legal experience, including experience with clients.
- Proficient with Microsoft Office programs (Word, Excel, and Outlook).
- Able to manage a heavy workload in a fast-paced environment.
- Able to communicate with clients and co-workers effectively and efficiently.
- Possess excellent organizational skills and the ability to multitask and prioritize workload.
Firm Benefits
- Competitive Wage
- Paid Time Off, Holiday, Bereavement, and Sick Time
- 401K Retirement Savings Plan with Firm match
- Group Medical/Dental/Vision Plans
- Employer-Covered Supplemental Benefits
- Voluntary Supplemental Benefits
- Annual Performance Reviews
Equal Opportunity Statement
Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion.
Employment
Employment is at will.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.