Jobs · Management · Delaware

Case Manager

VQ · Newark, DE · 1 wk ago
On-siteManagementFull-time

Essential Functions

  • Oversee the comprehensive management of case services, ensuring strict adherence to protocols for youth evaluations and assessments
  • Maintain meticulous documentation to guarantee compliance with VisionQuest, State, and Federal regulations
  • Conduct thorough reviews of all assessments and related documents for precision and correctness prior to submission
  • Ensure the timely and accurate submission of all reports and deliverables in accordance with state licensing requirements and VisionQuest's policies and procedures
  • Maintain regular contact with various stakeholders involved in the youth's care
  • Cookordination with service providers and community resources to ensure comprehensive care
  • Aid with referrals and coordination of any specialty services
  • Maintain professional communication with all stakeholders, including family members and guardians
  • Monitor and review youth Program Plans and progress
  • Understand the individual strengths and needs of each youth on caseload
  • Provide supervision and support for youth activities as required
  • Maintain security and confidentiality of all youth information including records
  • Document all case management actions and communications as required
  • Maintain an in-depth understanding of VisionQuest and licensing policies and procedures
  • Monitor timeliness and maintain content of all reports, letters, and notifications

Skills & Abilities

  • Excellent interpersonal communication skills with ability to listen actively
  • Commitment to professional development and proactive research
  • Ability to work independently and as part of a team
  • Strong computer skills (Microsoft Office, Google Workspace, Google Drive) with the ability to learn new software
  • Excellent writing skills including the ability to produce comprehensive narrative reports

Education & Experience

  • Bachelor’s degree in the behavioral sciences, human services or social services fields strongly preferred.
  • Child welfare and/or case management experience is strongly encouraged.
  • A minimum of one year of related work experience, preferred.

Qualifications

  • Must be 21 years of age or older.
  • Flexible schedule (evening, weekends, holidays) to facilitate program services.
  • Cleared tuberculosis test results.
  • May be required to pass a drug test.
  • Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background.
  • Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.
  • Must have a valid driver’s license and be eligible to drive to facilitate program services as required.

Working Conditions/Physical Requirements

  • May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds infrequently.
  • Performs tasks that may involve standing or walking 50% of the day; sitting 50% of the day.
  • May bend, stoop, reach and grasp as necessary.
  • Must be able to provide First Aid and CPR.
  • Must be able to perform physical holds as instructed in Crisis Prevention Intervention training (CPI).

Pay Range

The pay range for this role is: 19.76 - 19.76 USD per hour (327 Newark RAD)

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