Case Manager

ESSENTIAL FUNCTIONS

• Oversee the comprehensive management of case services, ensuring strict adherence to protocols for youth evaluations and assessments
• Maintain meticulous documentation to guarantee compliance with VisionQuest, State, and Federal regulations
• Conduct thorough reviews of all assessments and related documents for precision and correctness prior to submission
• Ensure the timely and accurate submission of all reports and deliverables in accordance with state licensing requirements and VisionQuest's policies and procedures
• Maintain regular contact with various stakeholders involved in the youth's care
• Cookordinate with service providers and community resources to ensure comprehensive care
• Aid with referrals and coordination of any specialty services
• Maintain professional communication with all stakeholders, including family members and guardians
• Monitor and review youth Program Plans and progress
• Understand the individual strengths and needs of each youth on caseload
• Provide supervision and support for youth activities as required
• Maintain security and confidentiality of all youth information including records
• Document all case management actions and communications as required
• Maintain an in-depth understanding of VisionQuest and licensing policies and procedures
• Monitor timeliness and maintain content of all reports, letters, and notifications

SKILLS & ABILITIES

• Excellent interpersonal communication skills with ability to listen actively
• Commitment to professional development and proactive research
• Ability to work independently and as part of a team
• Strong computer skills (Microsoft Office, Google Workspace, Google Drive) with the ability to learn new software
• Excellent writing skills including the ability to produce comprehensive narrative reports

EDUCATION & EXPERIENCE

• Bachelor’s degree in the behavioral sciences, human services or social services fields
• Child welfare and/or case management experience is strongly encouraged
• A minimum of one year of related work experience, preferred

QUALIFICATIONS

• Must be 21 years of age or older
• Flexible schedule (evening, weekends, holidays) to facilitate program services
• Cleared tuberculosis test results
• May be required to pass a drug test
• Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background
• Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification
• Must have a valid driver’s license and be eligible to drive to facilitate program services as required

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds infrequently
• Performs tasks that may involve standing or walking 50% of the day; sitting 50% of the day
• May bend, stoop, reach and grasp as necessary
• Must be able to provide First Aid and CPR
• Must be able to perform physical holds as instructed in Crisis Prevention Intervention training (CPI)