Case Manager
Volunteers of America-Greater New York · New York, NY · 2 wk ago
ManagementFull-time
Position
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model.
Principal Responsibilities
- Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
- Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals.
- Update the plan with the client as required.
- Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals.
- Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
- Document case management activities in accordance with agency and funder guidelines and procedures.
- Collect service data and participate in evaluation and quality assurance activities.
Minimum Qualifications
- Associate's degree or 60 college credits courses in Human Services field, or
- High School Diploma or GED with 2 years of relevant shelter experience.
The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retail Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/