Case Manager

About the role

The Case Manager is responsible for contributing to TRDI's Mission “To Create and Enhance Life Opportunities for People with Barriers & Disabilities” and Core Values “Integrity, Innovation, Compassion, Communication, and Courage.” This position involves growth and success in TRDI’s Entrepreneurial Operating System “EOS” that are consistent with TRDI's Business Plan.

Responsibilities

• Ensure overall compliance with the requirements of all mission driven programs and work, including but not limited to AbilityOne, WorkQuest, and commercial contracts.
• Ensure overall compliance with laws, rules, regulations, and policy as prescribed by regulatory agencies.
• Lead the organization’s required compliance initiatives with the AbilityOne and other regulatory employment programs.
• Track and measure all regulatory program requirements and ensure timely and accurate status updates are provided to key management.
• Collect, interpret, and analyze data, and synthesize action plans to implement necessary changes based on data and performance indicators.
• Implement, enforce, and redirect recruiting and retention strategies to achieve compliance with regulatory programs and ensure workforce needs are met for all contract job sites within budgets.
• Manage and ensure a seamless transition for new hires by coordinating site access, security clearances, required training, job expectations, employee benefits, shadowing opportunities, mentorship, transportation, care, medical documentation, and work schedule assignments.
• Provide case management to new potential candidates and existing employees from inception through the course of employment, until termination.
• Develop, evaluate, and update employment programs and opportunities to promote and track employment growth and upward mobility.
• Prepare and maintain comprehensive documentation, records, and other reports as required.
• Supervise and develop direct reports.
• Develop and deliver effective training and awareness.
• Anticipate and proactively resolve potential problems.
• Maintain communication with key management and key stakeholders.
• Continuously incorporate the use of technology to improve efficiency.
• Update job knowledge and modify internal operational processes to remain competitive and current with the latest trends in the industry.
• Participate in committees, special projects, and industry events and seek additional responsibilities to represent the organization.

Qualifications

• Ability to communicate orally and in writing in a clear and concise manner.
• Ability to maintain confidentiality of information.
• Ability to manage time effectively and handle both internal and external conflicts.
• Ability to make decisions and solve problems while working under pressure.
• Detail oriented and strong organizational and interpersonal skills.
• Strong business acumen.
• Advanced knowledge of local, state and federal employment laws and wage and hour laws.
• Advanced working knowledge of Microsoft Office Package (i.e. Excel, Outlook, Word, PowerPoint, etc.).

Education, Skills, and Experience

Bachelor's degree from an accredited university in Psychology, Counseling, Special Education, or other Health and Human services related field; Master’s Degree Preferred. Relevant state licensure or certificate will be necessary. 10 years relevant work and leadership experience in a multi-location environment. Certified Case Manager (CCM) or Commission on Rehabilitation Counselor Certification (CRCC). Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing. Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. Two years of experience as an RN preferred in a healthcare/clinical environment. Experience in working with community and business partners and understanding of eligibility for SSI, SSDI, HCBS, VR, and VA.

Benefits

• 401(k) (employee contribution)
• Employer paid Health Insurance, Life AD&D Insurance, Dental insurance
• Vision Insurance
• Long term and short term disability insurance available (paid by employer)
• Employee assistance program
• Paid time off includes holidays and PTO

Schedule

Typical Monday thru Friday with some overnight travel to various job-sites.