Case Manager

About the role

TLC Care Center is dedicated to providing compassionate, high-quality care to clients by fostering their well-being and independence. The Case Manager plays a vital role in coordinating personalized care and services for clients.

Key Responsibilities

• Client Assessment: Conduct thorough evaluations of clients' needs, goals, and resources to develop individualized care plans.
• Care Coordination: Facilitate access to appropriate services and support, including medical care, housing, education, financial assistance, and mental health resources.
• Client Advocacy: Serve as an advocate for clients, ensuring their needs are met and empowering them to achieve greater independence.
• Progress Monitoring: Regularly review and adjust care plans to reflect changes in client circumstances, goals, or needs.
• Documentation: Maintain accurate and up-to-date records, including case notes, assessments, and care plans, in compliance with organizational and regulatory standards.
• Collaboration: Work closely with clients, families, service providers, and community organizations to ensure cohesive and comprehensive care.
• Crisis Intervention: Provide support and intervention during crises, including identifying and mitigating risks to client safety or well-being.
• Resource Development: Stay informed about available community resources, programs, and services to benefit clients effectively.
• Training & Development: Participate in ongoing training, supervision, and professional development to enhance knowledge and skills.

Qualifications

• Bachelor’s degree in social work, psychology, nursing, or a related field (Master’s degree preferred).
• At least 2 years of experience in case management, social services, or a related role.
• Knowledge of healthcare systems, social service programs, and community resources.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in case management software and Microsoft Office Suite.
• Compassionate and empathetic demeanor with a commitment to client advocacy.
• Able to work independently and collaboratively in a fast-paced environment.
• Certification in Case Management (e.g., CCM) is a plus.
• Bilingual skills are an asset.

Working Conditions

Office-based with some travel required to meet with clients or attend community meetings. Flexible scheduling to accommodate client needs, including occasional evenings or weekends.

Exciting Benefits Await You

• Attractive Compensation: Competitive pay that truly values your contributions.
• Generous Paid Time Off: Recharge and prioritize your well-being with ample PTO.
• 401(k) Plan: Secure your financial future with our strong retirement plan.
• Flexible Daily Pay: Access your earnings whenever you need them.
• Comprehensive Benefits Package: Benefit from a wide range of options, including dental, health, vision, and disability insurance.
• Wellness Program Access: Prioritize your health with resources designed to support your well-being.
• Inclusive Workplace Culture: Thrive in a supportive environment that champions diversity and collaboration.
• Career and Educational Development: Unlock your potential with numerous opportunities for growth and advancement.
• Comprehensive Onboarding and Professional Development Programs: Expertly crafted to cultivate growth and significantly enhance essential skills, paving the way for sustained success and excellence.

How to Apply

If you are passionate about making a difference and align with TLC Care Center’s mission, we encourage you to apply. Please submit your resume and cover letter to [Insert Application Email/Instructions].