Case Manager

About the role

The Veteran Case Manager's of the Emergency & Practical Assistance Services Program here at The Salvation Army is hiring two additional Case Managers to help the Veteran's in Onondaga County. The role of the Case Manager is to assess eligibility for housing related practical assistance services. They will provide the Veteran and their family with case management, supportive counseling, advocacy, life skills education and referrals to other community and mainstream resources to aid in securing and maintaining safe, affordable housing and a stable living situation for the people we serve in our Community.

Responsibilities

• Assess eligibility for housing related practical assistance services.
• Provide the Veteran and their family with case management, supportive counseling, advocacy, life skills education and referrals to other community and mainstream resources.
• Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input.
• Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate.
• Cookordinate services with other service providers to provide housing assistance in a timely and efficient manner.
• Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness.
• Conduct intakes for clients referred to the program.
• Provide support, advocacy, and crisis intervention to individuals and families.
• Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
• Aid clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness.
• Transport clients/families as needed.
• Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
• Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program.
• Verify tenancy with landlords initially and on an ongoing basis as needed.
• Conduct regular home visits.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner.
• Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
• Participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions.

Requirements

• Bachelor’s degree in human services or related field is preferred.
• High School Diploma or Associate’s degree in conjunction with increased years of relevant experience will be considered.
• Specific experience in mental health services and knowledge of community resources required.
• Must have access during work hours to reliable private transportation.
• Valid NYS Driver License that meets The Salvation Army's insurance requirements.
• Position requires the successful completion of background and drug screens.

Qualifications

• Professional position includes expectation that a flexible work schedule will be maintained according to individual client needs including late afternoon/evening hours as needed.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of community resources and services.
• Proficient in Microsoft Office Suite.

Benefits

• 13 Paid Holiday's, 14 if it is an election year.
• Vacation Time & 3 Personal Days.
• Sick Time=1 sick day per month accrual and Attendance Bonus.
• Remitted Tuition Program with Syracuse University.
• Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account.
• Insurance cost is less than a 10% contribution of payment by our employees.
• Pension Plan and Tax deferred annuity savings account.
• Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal program.
• Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances.
• On-site Day Care and Pre-K program with employee discount.
• "Free" Parking at our covered parking lot.

Pay

$25.00/hour

Schedule

Full-time

Equal Opportunity Employer

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.