Case Manager

About the Role

Help Group is one of the largest nonprofits in the United States supporting individuals and families impacted by autism spectrum disorder, ADHD, developmental delays, abuse, mental health challenges, and social-emotional needs. The Partnerships for Families (PFF) program is an early intervention initiative focused on preventing child maltreatment and strengthening families. Serving expectant parents and caregivers of children ages 0–5, PFF provides in-home therapeutic support, education, and resources to help families create safe, nurturing environments and build healthy futures.

At the heart of our mission is a commitment to empowering individuals to reach their full potential. This full-time role is based in Sherman Oaks and Lynwood.

Responsibilities

• Provide case management services to high-need, at-risk families, including assessing needs and connecting clients to appropriate housing, education, vocational, mental health, and social service resources
• Collaborate with therapists and families to develop and support individualized, family-centered Family Support Plans
• Participate in multidisciplinary team meetings and support coordination with families, extended supports, and community partners
• Conduct outreach, assist with program events, and facilitate family-based activities as assigned
• Maintain accurate and timely documentation, assist with outcome measures, and support safety planning in accordance with program guidelines
• Support program operations by attending trainings and meetings, providing translation as needed, maintaining confidentiality, and adhering to all agency policies and procedures

Requirements

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field required
• Minimum one year of experience working with children, adolescents, and families
• Familiarity with family-centered, strengths-based services and group facilitation
• Ability to work effectively as part of a multidisciplinary team
• Knowledge of the local community and experience working with diverse populations
• Bilingual in Spanish required

Benefits

• Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer sponsored plans
• 403b Retirement Plan
• 529 College Savings Plan
• Employee Assistance Program through United Healthcare
• Flexible Spending Account
• Vacation and Sick Leave
• Benefit Hub - Employee Rewards and Incentives
• Pet Insurance

Pay

The salary range represents the low and high end of the salary someone in this role may earn. Salaries will vary based on professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees.