Case Manager

Pay

Min USD $43,035.00/Yr. – Max USD $48,994.00/Yr.

Position Overview

S:US is seeking a Case Manager for its homeless prevention program. The role is split between two program locations: West 181st Street (St. Nicholas Avenue) and Rikers Island, New York, NY. Employees are required to be onsite at the Rikers Island location at least two days a week. This is a multi‑site position that requires regular travel between both locations.

Scope of Role

The Case Manager provides comprehensive case management services to individuals and families at risk of homelessness. The role supports participants across both the West 181st Street office and the Rikers Island program location, ensuring continuity of care, access to housing resources, and successful service coordination to promote long‑term housing stability and self‑sufficiency.

Essential Duties & Responsibilities

• Provide case management services to individuals and families at risk of homelessness.
• Conduct assessments and develop individualized service plans to address housing barriers.
• Connect participants to housing resources, benefits, and supportive services.
• Assist clients with financial assistance applications and benefit enrollment or reinstatement.
• Advocate for clients and coordinate services with community providers and landlords.
• Monitor participant progress and maintain accurate case records and documentation.
• Support clients in achieving housing stability, self‑sufficiency, and long‑term success.
• Collaborate with internal and external partners to ensure participants receive comprehensive services.
• Other duties as assigned.

Benefits

• Medical, Dental, Prescription, Vision, and Life Insurance
• 403(b) retirement plan
• Credit Union membership
• Flexible Spending Accounts (FSAs)
• Short‑ and Long‑Term Disability coverage
• Transportation Plan
• Generous paid vacations and holidays

Qualifications

• High school diploma, GED, or AA degree in a related field
• Two years of qualifying experience

Preferred Qualifications & Skills

• MSW or bachelor’s degree in a related field
• Knowledge of the Department of Homeless Services, the Human Resources Administration, and related entitlements
• Understanding of the complex interaction of homelessness, incarceration, substance abuse, mental health, and domestic violence
• Sensitivity to cultural and gender‑specific issues affecting individuals and families

Company Overview

S:US is an equal‑opportunity employer that values respect, integrity, support, maximizing individual potential, and continuous quality improvement. The organization offers health and wellness resources, generous PTO, professional development opportunities, and a culture focused on the wellbeing of others. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other protected status.