CASE MANAGER

Essential Functions

• Adheres to the facility and daily schedules.
• Develops and oversees the completion of the MAP Plan according to the Discrete Case Plan, Commitment Time, and presenting issues and needs of the students on the assigned case load.
• Develops and oversees the completion of the Graduation Plan based on presenting issues and student needs.
• Primary program liaison between student, parents/legal guardian, Client Manager and placing agency officials.
• Provides monthly progress notes and weekly student updates to the client manager and/or placing agency official according to the Discrete Case Plan and a student’s progress toward the MAP Plan.
• Facilitates all court hearings, Probation Officer visits, student visits and/or home passes, and meetings with students and their client manager to review progress.
• Attends and assists with the facilitation of daily Positive Skill Development Group meetings and treatment groups.
• In conjunction with administrative assistance, manages and updates assigned student files.
• Completes Serious Incident Reports and notifies the appropriate individuals/agencies.
• Completes required reports and documentation in a timely manner, provides management with required reports and advises of any problematic situations.
• Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks.
• Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.
• Assists with the correction of deficiencies and quality improvement efforts.
• Attends and participates in all required site and student meetings.
• Commits to attending all training and staff development classes in order to ensure sufficient hours of training are completed on an annual basis.
• Notifies the supervisor if annual training hours are deficient.
• Ensures the safety, health and welfare of staff and students at all times.
• Provides encouragement, guidance and resources to the staff and students when needed.
• Models and ensures all program norms are upheld without compromise.
• Acts as a positive role model and mentor for both staff and students.
• Treats others with respect, confronts negative behavior and supports confrontation.

Marginal Functions

• Oversees on-site family visits.
• Assists other staff members with emergency situations.
• Participates in Site, Region and/or Company community events as required.