Case Manager

SUMMARY

Provides case coordination of third party benefits, support plans, and implementation of outcomes to program participants as identified in their annual support plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Insures that personal, social, and vocational needs as related by consumer and their advocates are identified, assessed and implemented.
• Insures the collection, organization, and analysis of information about individuals through records, tests, interviews, and professional sources, to appraise their interests, aptitudes, abilities, and personality characteristics for vocational, residential and recreational planning.
• Counsels individuals relative to personal and social problems and objectives.
• Makes recommendations to appropriate parties on behalf of consumers in obtaining services and equipment pertinent to their daily activities.
• Works directly with consumers, family members, support coordinators, residential support personnel, and other significant persons to provide services needed for program participants.
• Insures consumers are provided fair and ethical treatment in all aspects of their Training and/or Behavioral Plans.
• Facilitates Behavior Review Committee meetings. Takes minutes and presents necessary information regarding incident reports.
• Attends local Behavior Review Committee representing behavioral issues regarding Pine Castle consumers.
• Reviews and analyzes reports related to program planning for the purpose of quality management and compliance to standard, semi-annual reviews, consumer discharges, consumer data change forms, CIS forms, quality assurance for consumer data books, assigned intake and maintaining consumer caseload central file records.
• Serves as liaison in activities with other agencies.
• Provides quality assurance for all program specific documentation as appropriate to meet Medicaid Waiver requirements.
• Attends all Support Plan Meetings, chairs Support Team Meetings and IPP Staffing for consumers in the Life Enrichment or Employment Services Program.
• Documents activities related to consumer in case notes and other reports. (monthly census, quarterly program report)
• Routinely monitors reports to insure appropriate programmatic adjustments are made.
• Observes and assesses personnel to provide feedback regarding training and methods utilized in teaching consumers personal, social, and vocational skills.

SUPERVISORY RESPONSIBILITIES

• Directly supervises training specialist in adult training areas.

QUALIFICATION REQUIREMENTS

• Educational Requirement: Bachelor's degree in Social Work, Sociology, Psychology, Special Education, or other human services related field from four-year college or university; or five years of paraprofessional experience in mental health, counseling and guidance, social work, health or rehabilitation service.
• Licenses and Certifications: Valid FL Driver’s License or valid FL ID; including proof of insurance as needed. Maintain all required certifications needed to meet standards. First Aid, CPR, HIV/Aids and Infection Control certification, etc. should be attained within 90 days of employment and must not expire for continued employment. Completion of required background screening as required by Florida Statutes (see HB531).
• Skills: Knowledge of theories and practices of behavioral modification; Knowledge of medical and psychological terminology and data; Familiarity with professional ethics related to confidentiality; Ability to market program services to the general public and referral agency personnel; Knowledge of standards of DCAF-Developmental Services, the Commission on Accreditation of Rehabilitation Facilities (CARF), and Medicaid waiver.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

PAY RANGE

$18.85 - $20.85 per hour