Case Manager

About the role

OPARC believes that all individuals deserve the human right to be valued members of society regardless of their intelligence or physical capabilities. OPARC exists to make training, employment, and social opportunities available and to be the champion for thousands of people with disabilities in Southern California. The Case Manager primary function of this role is to plan, coordinate, and implement comprehensive program services designed to assist participants in achieving their highest level of functioning. This involves ensuring that each individual receives personalized support through the development and execution of person‑centered plans. The role requires close collaboration with participants, their families, care providers, and various team members to address and support the participants' needs, goals, and aspirations.

Location: Oparc - Determined based on assigned worksite. Reports To: Program Manager.

Responsibilities

• Manage a caseload of approximately 40 participants.
• Coordinate and document annual, semi‑annual, and quarterly meetings with participants and support team members to review progress on objectives.
• Maintain participant records in accordance with Department of Developmental Services (DDS), Community Care Licensing (CCL), and Regional Center standards.
• Review intake documents to screen prospective participants for program admission.
• Collaborate within the team to develop initial service plans and program schedules for new participants.
• Work with participants, staff, care providers, and Service Coordinators to develop Individual Service Plans.
• Assist participants with concerns related to their daily activities.
• Act as a liaison to care providers, staff, and Regional Center Service Coordinators regarding participant needs, wants, and desires.
• Monitor participant health, medical, and behavioral concerns.
• Provide participant caseload coverage for assigned back‑up case manager in their absence.
• Act as a liaison and advocate on behalf of all participants.
• Provide program oversight and supervision in the absence of the Program Manager and Assistant Program Manager.
• Team with the Program Manager, Assistant Program Manager, and direct staff to develop and research resources for daily activities related to participant goals and Individual Service Plans.
• Collaborate with the support team to develop, implement, and monitor behavior intervention plans, vocational training plans, and community integration plans.
• Ensure coordination of program services, prepare written assessments, program plans, and evaluations for assigned caseload.
• Assist in assuring quality services are provided to participants per the Program Design.
• Train and onboard new staff as directed by the Program Manager.
• Work with staff and care providers to assess participant progress, evaluate the effectiveness of service plans, and make adjustments as needed.
• Utilize an Oparc vehicle and/or personal vehicle to transport participants to and from program and community activities when applicable based on program site.
• Complete 40‑hours of specified healthcare trainings within 12 months of hire (only ADC‑Monte Vista).
• Complete 4