Case Manager

About the role

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Founded in 1857, MFS is dedicated to changing lives and positively impacting communities.

Responsibilities

• Conduct thorough assessment of clients
• Evaluate problem and service needs
• Perform situational assessments and vocational exploration activities
• Assess and address barriers to employment
• Provide supportive services where appropriate
• Develop, implement, and monitor individual employment plans
• Cookordinate and communicate with referral sources, community-based organizations, and other workforce providers
• Monitor employment retention, secure employment verifications, and enter proof of employment into required database
• Develop a written client service plan specifying goals to be achieved and services to be pursued
• Supplements service plans to meet client needs
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements
• Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills
• Reassesses and monitors client situation and adequacy of service plan
• Collaborates and participates with other program staff in the planning and implementation of service plans
• Handles emergency and crisis situations within target population
• May work with community groups
• Works effectively with diverse staff and service population

Qualifications

• Bachelor's Degree in Psychology, Social Work, or related field from an accredited college or university
• 1+ year of case management experience in a social service or healthcare setting

Additional Requirements

• Some direct service experience preferred
• Ability to maintain assigned community and home-based services
• Ability to work effectively with diverse individuals and groups
• Driving for work required with transportation of clients preferred in a personally owned vehicle
• Physical Requirements: Sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. Close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Pay

The average starting salary for this position will fall in the range of $46,000 and $50,000 annually. Where candidates fall in this range will be based on skill and experience level.

Schedule

Full-time position.

Benefits

Metropolitan Family Services offers a comprehensive benefits package including medical coverage, dental coverage, vision coverage, HSA accounts, free Teladoc services, and a 401K plan with a 4% employer match.