Case Manager

About the role

This individual will provide services to families self-referred and through DHS/Self Sufficiency to enhance family stability and child safety. The individual will work with families in their homes and the community to conduct comprehensive screening to determine immediate needs, short- and long-term goals, and unique family barriers to create a collaborative goal/service plan. Provides skills training to children, adolescents and adults to address immediate needs and implements a plan forward to overcome barriers in accessing resources to meet those needs. Creates a strong rapport with professional boundaries and provides connection by referral to outside resources needed to further support the family in reaching their goals. Collaborates with community partners and connects families to relevant resources to support progress.

Responsibilities

• Provide in-home services to children, adolescents and families
• Assessment of parental capacities related to child safety and well-being, basic need unmet and extraordinary barriers preventing family stability
• Help family members overcome barriers and identify strengths
• Report any potentially dangerous situations to immediate supervisor immediately
• Use Motivational Interviewing, Collaborative Problem Solving, Wraparound, and other effective practices
• Help parents improve diminished protective capacities
• Knowledge of dynamics of high-risk families including substance use and behavioral health
• Coordinate case activities with Contract Supervisor, DHS/Self-Sufficiency, schools and other community partners
• Provide a range of services including parent education, modeling healthy communication skills, empowering parents to self-advocate, locating appropriate resources to meet basic and complex family needs, assist in barriers to home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services as needed
• Maintain accurate and current client records documenting ALL client contact including weekly progress notes, short- and long-term goals, monthly progress reports, collaborative staffing reports with other SSP teammates, and completing initial screening and releases uploading to client profile within the electronic client record (ECR); sign documents to meet contract requirements
• Refer client to supportive services to supplement treatment and counseling as appropriate
• Conduct parent-child coaching and interaction sessions
• Assist with self-sufficiency providing consultations/courtesy assistance in evaluating the appropriateness of needed interventions

Qualifications

• Must have respectful, open, unbiased, accepting attitude toward clients and their families and practice with cultural competency
• Minimum of a Bachelor's Degree in social work, psychology or counseling (extensive experience may be substituted for education requirement)
• At least two years of experience working with high needs families within the last five years
• Must be able to collaborate with community providers
• Must be able to work standard business hours of 8:30am to 4:30pm Mon-Fri, with on call weekend coverage required once per month
• Requires strict adherence of HIPAA standards in the office workspace to ensure client confidentiality
• Standard LCSNW criminal clearance, including national sex offender
• Motor vehicle records, valid driver's license and auto insurance are required
• Ability to travel to families' homes and communities required. A valid driver's license, car insurance, and access to a vehicle are required.

Benefits

• A 37.5 hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

This response is AI-generated, for reference only.