Case Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Lifemoves" and "POSITION PURPOSE". We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Only include sections where there is real specific content. We have Pay: $25.50-$38.50/hourly. Schedule: Tuesday-Saturday 10:00AM - 6:30PM. Benefits: mention "competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." That's vague but it's a statement about benefits. Should we include Benefits section? It says "competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." That's somewhat generic but still mentions benefits. It's not placeholder like "not specified". It says they offer benefits package. So we can include Benefits with that sentence. We also have About the role: we have "About Lifemoves" and "POSITION PURPOSE". Could combine into About the role section. Responsibilities: we have Essential Job Responsibilities broken into subparts: Client Support and Case Management, Resource Connection and Community Collaboration, General Agency Responsibilities, Operations And Site Responsibilities. We'll list as

• items. Requirements: maybe Qualifications section includes Educational Requirements, Technology, Service Level Qualifications, Care Level Qualifications, Competencies, Additional Requirements. We'll treat as Requirements. Skills: maybe we can extract from Competencies and Service Level Qualifications etc. But we might combine into Skills section. However we need to avoid thin sections. Could have Qualifications and Skills separate? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple of those. We need to include only when posting has real specific content. We have content for About the role, Responsibilities, Requirements (maybe Qualifications), Skills (maybe Competencies), Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, equal opportunity, etc. Also remove application instructions, etc. We need to preserve all substantive information. Let's extract: About Lifemoves: "LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach." POSITION PURPOSE: "LifeMoves provides interim supportive housing for our clients and families. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability, including but not limited to accommodations, meals, laundry, case management, and therapy. The team supports clients with housing, employment, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources. The Case Manager reports to the site Program Director and provides case management, supports daily site operations, maintains a safe and welcoming environment, monitors the site, responds to client needs, and supports client check-ins, group activities, and overall site coordination. The position plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. They provide case management services, life skills support, and resource connections and work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and a strength-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey. Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future." We can combine these into About the role. Responsibilities: list bullet points from Essential Job Responsibilities sections. Let's extract bullet points: Client Support and Case Management: - Develop and maintain individualized case plans focused on housing, employment, benefits, and overall well-being, based on each client’s strengths and goals. - Support clients with housing searches, employment readiness, benefits enrollment (e.g., General Assistance, CalFresh, CAPI), and skill-building activities such as budgeting and daily living. - Connect clients to healthcare providers and community resources, and assist with coordination, scheduling, and transportation as needed. - Maintain accurate and timely client documentation and outcome tracking in HMIS and the agency’s client management system. - Advocate for client needs and rights when working with partners, landlords, employers, or service agencies; provide mediation and conflict resolution support as needed. - Provide calm, trauma-informed crisis response and ensure all client services align with ethical standards and agency values. Resource Connection and Community Collaboration: - Build and maintain partnerships with community organizations, public agencies, and system partners (e.g., VA, APS, CPS, Probation) to support clients and improve access to resources. - Serve as a liaison between LifeMoves and community stakeholders by sharing information, coordinating services, and promoting trauma-informed care practices. General Agency Responsibilities: - Participate in weekly case conferences, monthly trainings, and regular supervision to strengthen skills. - Fully participate in all required trainings. This includes completing trainings by assigned deadlines, actively engaging during sessions, and applying learnings to daily work. - Attend continuing education opportunities to grow expertise and uphold agency standards. - Be available to work occasional evenings and weekends as needed or as schedule describes. - Perform other duties as assigned to meet program and organizational needs. Operations And Site Responsibilities: - Support daily site operations, including inspections, maintenance coordination, donation management, and general facility upkeep. - Assist with maintaining clean, safe, and organized living environments. - Facilitate group sessions or workshops that promote skill development and confidence. We'll put these as
  • . Requirements: maybe we treat Qualifications as Requirements. Let's extract: Educational Requirements: Associate Degree in related field preferred; or High School Diploma/GED with 2-5 years of equivalent experience in related field. Related fields may include direct involvement in peer advocacy, community outreach, housing services or roles within the homelessness services field. Technology: Comfortable using basic technology, including phone and messaging systems, email, Microsoft and Google Suites, and databases to complete administrative tasks and case management, reporting, and tracking outcomes. Service Level Qualifications: - Care, Respect, Empathy: Demonstrates empathy, professionalism, and respect for all individuals. - Emotional Regulation: Stays calm and supportive in stressful situations and uses de-escalation skills. - Documentation: Maintains clear documentation and organization. - Organization/Prioritization: Organized, detail-oriented, and proactive. Care Level Qualifications: - Advocacy Skills: Actively advocates for clients in accessing benefits, navigating systems, and ensuring equitable treatment across agencies. - Resource Identification: Able to identify and connect clients to housing, employment, health, and social services by leveraging community resources effectively. - Research Skills: Uses strong analytical skills to research, track, and resolve client needs. - Partnership Engagement: Builds and maintains collaborative relationships with community organizations and service providers through communication and collaboration skills to strengthen client support networks. COMPETENCIES: - Job Knowledge: Understands job duties and performs tasks with accuracy. - Commitment to Growth: Demonstrates a selfless commitment to others on the team, including activity-based dependability, self-improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team. - Performance Improvement: Sets performance goals, establishes the approach, creates a learning environment. - Time Management and Reliability: Manages workload effectively and meets deadlines. - Proactive Collaboration: Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together. Additional Requirements: - This position is contingent upon: Satisfactory results of a background check; Submitting proof of clear TB test results. Results dated within 60 days prior to hire date are acceptable. - Supervisory Responsibilities: N/A (we can drop as it's N/A) - Travel Requirements: This role may include small amounts of travel to training and admin events. - PHYSICAL DEMANDS: ... we can include as part of Requirements? Might be too detailed but it's substantive. We'll include maybe as part of Requirements. We need to avoid placeholder like "N/A". We can drop Supervisory Responsibilities line. We'll create Requirements section with sub-bullets maybe. Skills: maybe we can extract from Competencies and Service Level Qualifications etc. But we already have many skill-like items in Requirements. Could combine Skills with Requirements? But the instruction allows separate Skills heading. We could create Skills section listing competencies like Job Knowledge, Commitment to Growth, Performance Improvement, Time Management and Reliability, Proactive Collaboration. However that may be thin but still specific. We'll include. Benefits: "This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package." We'll put that. Pay: "$25.50-$38.50/hourly" Schedule: "Tuesday-Saturday 10:00AM - 6:30PM" Now produce HTML fragment with

    headings and appropriate

    or

    . We must not include or . Just fragment. Let's craft:

    About the role

    LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

    LifeMoves provides interim supportive housing for our clients and families. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability, including but not limited to accommodations, meals, laundry, case management, and therapy. The team supports clients with housing, employment, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources. The Case Manager reports to the site Program Director and provides case management, supports daily site operations, maintains a safe and welcoming environment, monitors the site, responds to client needs, and supports client check-ins, group activities, and overall site coordination. The position plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. They provide case management services, life skills support, and resource connections and work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and a strength-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey. Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.

    Responsibilities