CASE MANAGER
About the role
The Case Manager directly partners with clients in the Children's Advocacy Center, providing support and guidance in reaching client goals. The Case Manager receives referrals from Center for Hope partners, including government and community agencies. This position is responsible for conducting client and family needs assessments, linking to indicated services or programs and providing a warm hand-off, helping clients to complete service and program applications, conducting home and community visits, conducting workshops and support groups, liaising between client and community resources, accompanying clients to court dates and other hearings, and conducting various forms of community outreach and education.
Key responsibilities
- Provide case management services to clients and families participating in the Center for Hope program.
- Receive client and family referrals and conduct initial needs assessments.
- Partners with clients in case planning and goal setting, continuously evaluating and recording progress made towards goals.
- Provide linkages to appropriate services and programs with a warm handoff.
- Aid in vetting various community programs and agencies to ensure a trauma-informed and culturally appropriate environment and service delivery.
- Conduct other forms of case management, including: helping clients to complete various service and program applications, conducting home and community visits, engaging clients with empathy and compassion, etc.
Requirements
- Education: Bachelor's degree required in Social Work, Human Services, Family Studies, Family Science, Psychology or other similar fields of study.
- Experience: 1-3 years of experience in case management or related work.
Pay
Grant supports between $24 to $30 per hour, dependent on experience and our internal equity.