Case Manager
Elwyn · Raleigh, NC · 3 wk ago
OTHR$19.23–$21.63/hrFull-time
Payrate: $19.23-$21.63/HR
Schedule: Monday-Friday 8:00am-4:00pm
About the role
Join a mission-driven nonprofit team that supports children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a Case Manager, you will provide counseling and advocacy in a therapeutic setting to assist young adult through geriatric clients with chronic mental illness and co-occurring disorders, helping them achieve social, economic, emotional, and personal independence to live in the community.
Responsibilities
- Understand the signs and symptoms of mental illnesses and intervene therapeutically in a recovery-based environment
- Demonstrate knowledge of prescribed medications and monitor them according to Elwyn Adult Behavioral Health state-specific medication guidelines
- Maintain client records in accordance with agency policy and procedures
- Develop, implement, and modify treatment plans based on a comprehensive client assessment
- Ensure that clients live in a safe and clean environment
- Provide psychoeducational services to clients and their families as required
- Meet productivity standards in fee-for-service programs
- Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention
- Perform cardiopulmonary resuscitation (CPR), crisis intervention, and medication administration using agency-trained protocols
- Maintain current state-mandated training and certifications
- Responsible for on-call coverage, including rotating program coverage when staff members call out and promptly responding to the manager’s call within 15 minutes, prepared to report to the program within one hour
Requirements
- Associate degree or bachelor’s degree required; a degree in the human service field (e.g., Social Work, Psychology, Rehabilitative Counseling) is preferred
- Previous experience working within and managing a unionized workforce preferred
- Non-profit human service experience highly preferred
- Demonstrated ability to work effectively as part of a team
- Ability to work in a fast-paced environment and manage multiple, often competing, priorities
- Strong attention to detail, time management, and organizational skills
- Ability to anticipate needed changes or identify problem areas and take effective actions
- Must be able to perform CPR and crisis intervention using agency-trained protocols
- Excellent customer interaction, collaboration, presentation, and written and verbal communication skills
- Experience with Microsoft Office applications (Word, Excel, Outlook, PowerPoint); Access, Publisher, and report-writer experience preferred
- Experience using and knowledge of Electronic Health Record (EHR) systems
- Current, valid driver's license in state of residence, minimum of two (2) years of driving experience in the U.S., and an acceptable driving record
Benefits
- Generous Paid Time Off
- Comprehensive Medical/Dental/Vision Benefit Packages
- Earned Wage Access/On-Demand Pay
- Paid On-the-Job Training
- Tuition Reimbursement
- Career Advancement Opportunities and Growth
- Flexible Schedules
- Retirement Savings Plan