Case Manager

Job Duties

• Ensure prompt access to quality medical care for employees on medical leave.
• Monitor appropriate medical treatment and evaluate timely recovery from occupational and non-occupational injuries or illnesses.
• Aid employees' access through the medical system and communicate with employees, providers, and the Company about return-to-work status.
• Provide information to providers for placement consideration and maintain contact with employees on medical leave to evaluate their progress.
• Contact all employees on medical leave to determine medical status and address medical questions from individual employees or Branch management.
• Use early intervention to discourage prolonged medical leaves and explore temporary work positions with the employee's respective facility.
• Cook up the return to work process, review company policy on narcotic medications before returning to work, and inform personnel when time off work may extend for over 1 year.
• Coordinate the return to work process and participate in Independent Medical Exam (IME) discussions.
• Work with Third Party Administrator (TPA) on WC cases to encourage more interaction and progress with each case.
• Prepare detailed reports for supervisors, leave administrators, and Medical Director and troubleshoot problems in reports.
• Keep accurate records for management of lost time and productive workforce.
• Locate transitional work positions to accommodate job restrictions and follow up with employee after any return to work with restrictions ensuring successful job placement and compliance.
• Complete communications and statistics as necessary and participate in meetings to determine employee medical progress or job placement.
• Perform other duties as assigned, especially nursing ones. Work cooperatively with multiple departments, foster cooperation and problem solving, and understand the position of others.

Qualifications

• 2-4 years related experience.
• Registered Nurse credentialed by Degree or Diploma.
• Ability to have unrestricted licensure in Ohio, Indiana, and Illinois.
• Requires driving a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday.
• Per 8-hour shift. Sit 8 hours and stand 0 hours. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations).
• Regular interaction with others and performs a degree of independent work.
• Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard.
• Infrequent lifting, walking and climbing stairs. Occasional use of office equipment (copiers, printers, etc.).

Preferred Qualifications

• National certification as an Occupational Health Nurse (COHN/COHN-S).
• Certification as a Case Manager (CM/CCM).
• Competence with both Microsoft Excel and Word.
• Experience in occupational health and/or case management.

Company Information

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Equal Opportunity Employer

Crown is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.