Case Manager

About the role

Be a Champion for Veterans. Create Stability. Change Lives. Case Manager Veterans Housing Stability Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future? As a Case Manager, you'll be on the front lines of preventing Veteran homelessness guiding Veterans and their families from crisis to stability through compassionate support, practical resources, and meaningful advocacy. This is more than a job. It's an opportunity to restore hope, build independence, and make a lasting impact every single day.

Responsibilities

• Empower Veterans Through Case Management: Provide comprehensive, strengths-based case management to Veterans experiencing homelessness or housing instability; review intake assessments and identify individualized service needs; develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans; partner with participants to set goals, execute participation agreements, and plan for long-term success; create thoughtful discharge plans that connect Veterans to ongoing community support.
• Promote Housing Stability & Self-Sufficiency: Deliver housing stability counseling and connect Veterans to rental assistance, subsidies, and housing programs; educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance; support Veterans in navigating financial challenges and maintaining stable housing.
• Build Strong Community Connections: Coordinate referrals and service linkages, including VA non‑compensation benefits; employment, education, and vocational services; healthcare, childcare, and behavioral health services; legal aid, protective payee services, and emergency assistance; arrange transportation support, including bus passes and scheduled pick‑ups/drop‑offs.
• Guide Financial Growth: Provide financial counseling and help Veterans build realistic personal budgets; request temporary financial assistance with leadership approval to prevent housing loss.
• Ensure Excellence & Compliance: Maintain accurate, timely, and complete documentation in HMIS and client case files; track progress, outcomes, and service delivery with attention to detail and compliance standards; perform other duties as needed to support program success.

Requirements

Bachelor's degree in social services (required) OR an Associate's degree with 45 years of relevant case management experience At least 2 years of experience in case management, assessments,