Case Manager

About the role

The company is a respected personal injury law firm based in Woodland Hills, California, dedicated to helping injured clients navigate the legal system and obtain the compensation they deserve. The firm has secured significant case results and is known for its client-centered approach and hands-on representation. Founded by the Confidential Attorney who brings over 20 years of personal injury experience, the firm is built on a commitment to strong advocacy, personalized attention, and achieving the best possible outcomes for clients. We are a fast-growing, team-oriented firm seeking a Case Manager who thrives in a hands-on environment and wants to play a key role in managing personal injury cases from start to finish.

Key Responsibilities

• Perform general administrative duties (copying, filing, scanning, answering phones, and office support)
• Conduct client intake and maintain ongoing client communication
• Manage personal injury cases, including:
• Reporting claims to insurance companies
• Coinciding rental vehicles and property damage claims
• Aiding with liability investigations and disputes
• Maintaining frequent client follow-up and status updates
• Maintain and organize medical records and billing
• Prepare case files for demand
• Draft and assist with demand packages

Qualifications

• Minimum 2+ years of experience as a case manager in a personal injury law firm
• Strong understanding of the full lifecycle of personal injury cases
• Excellent interpersonal and client communication skills
• Highly organized, detail-oriented, and proactive
• Able to manage multiple cases and deadlines
• Proficient in Microsoft Office
• MUST be bilingual (English/Spanish)