Case Manager

About Us

Indiana Treatment Centers, in partnership with Ascension Recovery Services, provides evidence-based treatment for individuals experiencing substance use disorders and co-occurring mental health conditions. Our mission is to empower individuals on their journey to lasting recovery through compassionate, person-centered care in a safe and supportive environment.

Why You Should Join Us

• Make a meaningful impact in the lives of individuals in recovery
• Join a supportive, collaborative interdisciplinary team
• Work in a mission-driven organization dedicated to excellence in behavioral healthcare
• Build strong relationships with community providers and resources
• Opportunities for professional growth and advancement
• Positive workplace culture focused on compassion, accountability, teamwork, and recovery

Benefits

• Medical Insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA)
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employer-paid Life Insurance
• Voluntary Life Insurance
• Short-Term Disability
• Employee Assistance Program (EAP)
• Professional development and career growth opportunities

Responsibilities

• Provide comprehensive case management services for clients with moderate to high clinical and psychosocial needs
• Coordinate discharge planning and transitions of care to support continuity of services
• Facilitate interdisciplinary case reviews and communicate client progress, barriers, and treatment recommendations
• Assess client needs and assist with identifying barriers that may impact treatment, discharge, or long-term recovery
• Connect clients with housing, employment, transportation, insurance, benefits, healthcare, community resources, and recovery supports
• Assist clients with obtaining identification, benefits, and other resources needed to support stability and independence
• Build collaborative relationships with referral sources, community agencies, probation officers, courts, employers, healthcare providers, and other community partners
• Advocate for clients while promoting accountability, self-sufficiency, and recovery
• Coordinate referrals and follow up with outside providers to ensure appropriate linkage to services
• Maintain timely, accurate, and compliant documentation within the Electronic Health Record (EHR)
• Participate in multidisciplinary treatment team meetings, quality improvement initiatives, and compliance activities
• Maintain appropriate professional boundaries and protect client confidentiality
• Support a positive, structured, trauma-informed, and recovery-focused treatment environment
• Perform other duties as assigned

Requirements

Required Qualifications

• High school diploma or equivalent required
• Minimum of one (1) year of experience providing case management, care coordination, or direct services in behavioral health, substance use disorder treatment, mental health, healthcare, or a related human services setting
• Knowledge of community resources and social service systems
• Experience documenting services in an Electronic Health Record (EHR)
• Strong communication, organization, documentation, and follow-through skills
• Ability to work effectively as part of an interdisciplinary treatment team
• Ability to maintain appropriate confidentiality and professional boundaries
• Current CPR/First Aid certification or ability to obtain within 30 days of hire

Preferred Qualifications

• Associate’s or bachelor’s degree in Social Work, Psychology, Counseling, Human Services, Behavioral Health, or a related field
• Two (2)+ years of experience in residential or outpatient substance use disorder or behavioral health treatment
• Experience with discharge planning and transitions of care
• Training in Motivational Interviewing, Trauma-Informed Care, or Recovery-Oriented Systems of Care
• CADAC, Indiana Certified Recovery Specialist (CRS), Certified Peer Recovery Coach (CPRC), Certified Case Manager (CCM), or another relevant behavioral health certification
• Knowledge of Indiana Division of Mental Health and Addiction (DMHA) standards and Indiana community behavioral health resources

Work Conditions & Physical Requirements

• Primarily based within a behavioral health treatment facility and involves regular interaction with individuals experiencing substance use disorders, mental health conditions, and complex psychosocial needs
• Extended periods of sitting, standing, walking, and computer use
• Frequent verbal and written communication
• Ability to work effectively in a fast-paced treatment environment
• Occasional travel within the community to coordinate services, attend meetings, or connect clients with resources
• Ability to respond appropriately to emotionally challenging or crisis-related situations
• Ability to maintain professional boundaries, confidentiality, and situational awareness within a residential behavioral health environment

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.