Case Management Supervisor -Family Team

About the role

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by managing an effective team to provide quality services.

Benefits

• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• Generous number of paid holidays, vacation, sick, and personal time
• No-cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting‑edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligibility for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment

Physical Demands

Minimal in nature for this position.

Qualifications

• Master’s degree in a Behavioral Health discipline
• At least three years direct care experience in a behavioral health/human service program
• Experience serving children, youth, and families (strongly preferred)
• Supervisory experience (desirable)
• PA licensure in a behavioral health discipline
• Driver’s license and vehicle required

Responsibilities

• Effectively operate the CYS Blended Case Management: FACT program.
• Maintain and enforce compliance with DPW’s PA Code 55 Chapter 5221 (Mental Health Intensive Case Management), Chapter 5223 (Mental Health Targeted Case Management General Provisions), and MH Bulletin number OMH‑93‑09 dated 1993 (Resource Coordination: Implementation).
• Oversee admission, assignment of cases, and discharges of children and youth and their families receiving Family Anchored Care Management.
• Ensure staff are trained in the FACT model and up to date on all required training.
• Provide regular supervision and ongoing coaching to Facilitators/Case Managers on the model to ensure fidelity.
• Ensure children, youth, and families gain access to needed psychiatric, medical, social, financial, and other appropriate services.
• Ensure the team meets productivity standards for CYS case management/FACT services.
• Maintain staff availability 24 hours/7 days a week for crisis coverage, responding to phone calls within 10 minutes and providing face‑to‑face intervention as indicated.
• Participate in 24 hours/7 days a week supervisory coverage for on‑call staff as assigned.
• Oversee and manage petty cash and other financial resources specific to the Children and Youth Case Management FACT program.
• Provide direct services as needed, especially during staff vacancies.
• Develop collaborative relationships with community‑based services, faith‑based resources, and medical, vocational, and educational organizations.
• Appropriately schedule and ensure proper usage of program vehicles.
• Review, follow up, clarify, and process all incident reports generated by the Children and Youth Case Management FACT Program in a timely fashion.
• Review, follow up, clarify, and process all BH Review Committee minutes generated by the Children and Youth Case Management FACT Program.
• Participate in the development of proposals as requested.
• Monitor service delivery to ensure each child/youth and their family receive quality, effective, and appropriate prevention and case management services.