Service Support Team Member

About the role

It is everyone’s job at Westwood to serve our members and their guests. Specifically, it is a support staff’s job to carry food and drink from the bar or kitchen to the table, as well as bussing tables. Support staff must do so quickly and accurately.

Responsibilities

• Possess knowledge of table numbers, position, and seat numbers in relevant dining outlets.
• Set the kitchen staff up for success by preparing condiments and other items needed to deliver food.
• Prepare bus stations before service and restock as needed.
• Organize and match each ticket to run the food/drinks out to the tables accurately.
• Ensure that each menu item is prepared in the exact detail outlined on each ticket, noting modifications and allergies.
• Correct the menu item with the chef or bartender before delivering the dish if it does not meet the exact specifications on the ticket.
• Assist in pre-bussing and resetting tables as needed, quickly and efficiently.
• Deliver dirty dishes to kitchen and dirty glassware to bar.
• Have a strong understanding of our menu and general food/drink preparation processes.
• Assist Servers, Bussers, and Bartenders as needed.
• Understand the Westwood standards and chef’s expectations, and work towards serving the member’s experience.

Requirements

• Enjoys the challenge of working quickly and efficiently.
• Demonstrates good energy and motivation.
• Ability to demonstrate professionalism, cleanliness and neatness.
• Regular and reliable attendance.
• Can remain standing for several hours straight and can carry about 35 pounds easily.
• Food & beverage experience (preferred).
• High school graduate or equivalent (preferred).

Schedule

Available to work at both lunch and dinner; weekends and some holidays (flexible).