Case Management Section Front Office Manager

About the role

The Case Management Section (CMS) is seeking a Supervisor II to work in a high exposure, dynamic, and diverse work environment. The ideal candidate should have strong leadership, management, training, and analytical skills, along with regular and consistent attendance.

Responsibilities

• Work closely with CMS managers, CMS technical staff, and staff in the Legal Executive Unit, the five Legal Divisions, Legal Support Operations, Budgets, and Accounting Units in support of the legal enterprise.
• Manage IT software and maintenance contracts.
• Understand state budget and fiscal processes.
• Manage project management principles and practices, business process development, data management and reporting, adult learning theories, and training course development.
• Familiar with civil and criminal law procedures.

Requirements

The Supervisor II must have extensive knowledge and experience in the legal field, including civil and criminal law procedures. Regular and consistent attendance is required.

Qualifications

• Knowledge of the Office of Attorney General's 43 legal practice areas including policies and procedures.
• Experience in project management principles and practices, business process development, data management and reporting, adult learning theories, and training course development.
• Understanding of state budget and fiscal processes.
• Extensive knowledge and experience in the legal field, including civil and criminal law procedures.

Skills

• Strong leadership and management skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in adult learning theories and training course development.

Benefits

The position offers a comprehensive benefits package including:

• Work-life balance
• 11 paid holidays
• Flexible paid leave options
• Consistent wage increases
• Pension retirement
• Job stability
• Health/Dental/Vision Insurance
• Public Service Loan Forgiveness (PSLF)

Pay

$7,872.00 - $9,781.00

Schedule

Permanent, Full Time