Case Management Data Specialist

Job Summary

Will provide additional support to the Program Manager to ensure timely and accurate entry of the case management information and timely, efficient reporting to the funder. Conduct routine auditing procedures and develop QI procedures.

Essential Functions

• Provides service in a manner that demonstrates awareness and sensitivity to the client’s cultural values and beliefs.
• Identifies data needs, documents where data is stored, and takes steps to eliminate or minimize duplicate data entry.
• Works with staff to understand and document workflow and works to design/customize systems to support efficient transfer of data between staff.
• Contributes to the development of program performance and score cards related to the reporting process.
• Analyzes data requests to assist in report development to meet business needs and contract requirements.
• Modifies complex reports and system data using alternative reporting programs, i.e. Excel.
• Works closely and collaboratively with other staff to define business priorities, establish project timelines, and complete projects to support system strategies and goals.
• Understands business and contract activities and functions being supported and effectively translates business requirements into technical solutions.
• Analyses and resolves data system problems effectively, independently and in collaboration with the contracted vendor.
• Develops practical, workable solutions and offers recommendations based on an accurate definition of the problem.
• Develops efficient procedures and processes that meet the requirements identified and follow CHHS documentation and programming standards.
• Ensures functional and technical accuracy and complete routine auditing procedures as assigned.

Legacy Essential Functions

• Keeps technical skill base current.
• Develops, maintains, runs, and distributes hoc reports, as requested.
• Provides guidance and training to less experienced staff.
• Advocates for the use of data in decision making from the individual case level to the program planning level.

Education

• Bachelor's Degree in a related field (or equivalent demonstrated knowledge) Required.
• Computer science/management information systems or a social science related discipline combined with information systems administration and reporting Preferred.

Experience

• 2+ years relevant IS applications experience highly Preferred.
• Project management experience with the ability to work both independently and collaboratively in a team environment Preferred.
• Preference would be given to candidates with advanced experience using MS Excel and MS Access Preferred.
• Significant experience in defining, developing, managing and merging data from a variety of data sources for program management and administrative needs Required.
• Experience in social services environment Preferred.
• Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly Preferred.

Knowledge, Skills and Abilities

• Proficiency in one or more reporting tools or statistical packages.
• Ability to design and modify reports using Excel and Access required.
• Excellent communication and interpersonal skills necessary to interact effectively with various system users, leadership and vendors.

Required for All Jobs

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. This position is fully on-site at our 76th Street location in Milwaukee, WI. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.