Case Management Support Specialist

About the role

Minga Education Group is a small non-profit organization based in Colorado, passionate about helping charter schools succeed. Our primary goal is to assist schools in optimizing their business, human resources, and financial functions. We strongly believe that working collaboratively with schools and supporting their essential back-office functions can help them focus on their core mission of educating students.

Responsibilities

• IEP Process Coordination
• Track evaluation and IEP timelines and alert case managers to upcoming deadlines.
• Prepare draft documents, notices, and meeting invitations aligned to district and state requirements.
• Schedule IEP meetings and coordinate participant availability, including interpreters when needed.
• Maintain accurate student files and ensure documentation meets federal, state, and district standards.
• Apply deep knowledge of instructional programming and service delivery to ensure IEPs reflect student needs.
• Provide direct case-management support when needed, including drafting IEP components, progress monitoring tools, and service-delivery documentation.
• Family & Team Communication
• Serve as a supportive point of contact for families regarding scheduling, paperwork, and process questions.
• Cookordinate translation and interpretation services to ensure equitable access.
• Model effective, trauma-informed communication between teachers, related service providers, administrators, and families.
• Facilitate IEP meetings with clarity, professionalism, and cultural responsiveness.
• Support staff and families by helping explain instructional plans, service models, and evaluation processes.
• Documentation & Data Management
• Supports service logs, progress updates, and compliance data into district systems with accuracy and timeliness.
• Organize and maintain digital and physical records to support audits, monitoring, and internal reviews.
• Generate reports and summaries that help teams track compliance and student support needs.
• Ensure data collection aligns with evidence-based instructional practices and service delivery expectations.
• Assist with student evaluation processes, including gathering instructional data and supporting assessment logistics.
• Capacity Building & Staff Support
• Mentor novice special education teachers in case management routines, documentation expectations, and compliance practices.
• Model effective communication, scheduling, and workflow strategies that reduce administrative burden.
• Support onboarding of new staff by providing process guides, templates, and training on compliance systems.
• Coach teams in aligning IEP goals, services, and progress monitoring with instructional best practices.
• Assist with lesson development, differentiation strategies, and service-delivery planning when appropriate.
• Operational Support
• Aid in workflow systems that improve efficiency and reduce administrative burden for case managers.
• Cookordinate with transportation, nursing, and other departments to ensure student needs are met across environments.
• Contribute to multidisciplinary evaluation and IEP teams within the scope of the role.
• Support schools in connecting families with community resources when appropriate.
• Provide direct instructional or case-management support during staffing shortages, transitions, or high-need periods.

Requirements

• Current Colorado teaching license with a Special Education endorsement.
• Master's degree in Special Education or related field strongly preferred.
• Minimum of five (5) years of successful experience as a special education case manager in PK-12 settings.
• Demonstrated expertise in instructional practice, service delivery models, data collection, and IEP compliance.
• Experience providing direct instruction, lesson development, and student evaluation.
• Strong organizational, communication, and time-management skills.
• Experience facilitating IEP meetings and collaborating with multidisciplinary teams.
• Ability to manage confidential information with discretion and professionalism.
• Experience with family outreach, culturally responsive communication, and community resource navigation.

Qualifications

• Current Colorado teaching license with a Special Education endorsement.
• Master's degree in Special Education or related field strongly preferred.
• Minimum of five (5) years of successful experience as a special education case manager in PK-12 settings.
• Demonstrated expertise in instructional practice, service delivery models, data collection, and IEP compliance.
• Experience providing direct instruction, lesson development, and student evaluation.
• Strong organizational, communication, and time-management skills.
• Experience facilitating IEP meetings and collaborating with multidisciplinary teams.
• Ability to manage confidential information with discretion and professionalism.
• Experience with family outreach, culturally responsive communication, and community resource navigation.

Skills

• Expertise in instructional practice, service delivery models, data collection, and IEP compliance.
• Strong organizational, communication, and time-management skills.
• Experience facilitating IEP meetings and collaborating with multidisciplinary teams.
• Ability to manage confidential information with discretion and professionalism.
• Experience with family outreach, culturally responsive communication, and community resource navigation.

Benefits

• Benefit eligibility is based on FTE status.
• Employees working 30 hours or greater per week are eligible for full benefits including health, dental, vision, 401k and paid leave.
• Employees working less than 30 hours per week will get paid sick leave.

Pay

$55,000 - $75,000 annually. Compensation will be prorated based on FTE assignment.

Schedule

Full-Time or Part-Time based on student enrollment and special education service needs. Caseload expectations will be aligned with FTE assignment in accordance with state and federal special education guidelines.