Case Management Support Specialist

Core Responsibilities

• IEP Process Coordination
• Track evaluation and IEP timelines and alert case managers to upcoming deadlines.
• Prepare draft documents, notices, and meeting invitations aligned to district and state requirements.
• Schedule IEP meetings and coordinate participant availability, including interpreters when needed.
• Maintain accurate student files and ensure documentation meets federal, state, and district standards.
• Apply deep knowledge of instructional programming and service delivery to ensure IEPs reflect student needs.
• Provide direct case-management support when needed, including drafting IEP components, progress monitoring tools, and service-delivery documentation.
• Family & Team Communication
• Serve as a supportive point of contact for families regarding scheduling, paperwork, and process questions.
• Cookordinate translation and interpretation services to ensure equitable access.
• Model effective, trauma-informed communication between teachers, related service providers, administrators, and families.
• Facilitate IEP meetings with clarity, professionalism, and cultural responsiveness.
• Support staff and families by helping explain instructional plans, service models, and evaluation processes.
• Documentation & Data Management
• Supports service logs, progress updates, and compliance data into district systems with accuracy and timeliness.
• Organize and maintain digital and physical records to support audits, monitoring, and internal reviews.
• Generate reports and summaries that help teams track compliance and student support needs.
• Ensure data collection aligns with evidence-based instructional practices and service delivery expectations.
• Assist with student evaluation processes, including gathering instructional data and supporting assessment logistics.
• Capacity Building & Staff Support
• Mentor novice special education teachers in case management routines, documentation expectations, and compliance practices.
• Model effective communication, scheduling, and workflow strategies that reduce administrative burden.
• Support onboarding of new staff by providing process guides, templates, and training on compliance systems.
• Coach teams in aligning IEP goals, services, and progress monitoring with instructional best practices.
• Assist instructional teams by assisting with lesson development, differentiation strategies, and service-delivery planning when appropriate.
• Operational Support
• Aid workflow systems that improve efficiency and reduce administrative burden for case managers.
• Cookordinate with transportation, nursing, and other departments to ensure student needs are met across environments.
• Contribute to multidisciplinary evaluation and IEP teams within the scope of the role.
• Support schools in connecting families with community resources when appropriate.
• Provide direct instructional or case-management support during staffing shortages, transitions, or high-need periods.

Qualifications

• Current Colorado teaching license with a Special Education endorsement.
• Master's degree in Special Education or related field strongly preferred.
• Minimum of five (5) years of successful experience as a special education case manager in PK-12 settings.
• Demonstrated expertise in instructional practice, service delivery models, data collection, and IEP compliance.
• Experience providing direct instruction, lesson development, and student evaluation.
• Strong organizational, communication, and time-management skills.
• Experience facilitating IEP meetings and collaborating with multidisciplinary teams.
• Ability to manage confidential information with discretion and professionalism.
• Experience with family outreach, culturally responsive communication, and community resource navigation.