Case Management Assistant (Per Diem, Days)

Position Summary

The Case Management Assistant (CMA) functions as a member of the case management team assigned to coordinate the care and services for assigned patients for an episode of illness or treatment in collaboration with the patient, family, physician, patient care team, and payors. The CMA utilizes communication, organizational, and problem-solving skills to implement the plans and interventions defined by the Case Manager, RN and Case Manager, Social Worker. The CMA promotes and evaluates the effective utilization of resources using current knowledge, awareness of community services, and assumes a pivotal role with the patient care team to achieve optimal clinical and resource outcomes.

The CMA will maintain the UR and department phone line. The CMA will process UR information for the CM team and enter data into the current computer system.

Minimum Education / Training / Experience

• Two years experience in an acute care hospital, skilled nursing facility, or a medical setting OR an Associate’s or Bachelor’s degree in a human service or health related field
• Two years computer experience, including word processing, spreadsheets, and databases

Desired

• Previous experience as a Unit Secretary, CNA, or Medical Assistant
• Previous experience in a case or utilization management setting
• Previous experience in medical back office, including insurance and billing

Skills / Knowledge / Abilities

• Working knowledge of medical terminology
• Proficient in the use of Microsoft Word, Excel, and Internet access and use
• Skilled in the collection and analysis of data, and assessment of data integrity
• Ability to learn state and federal funding sources and local community services requirements
• Analytical and grammatical skills are necessary to communicate effectively, verbally and in writing

Benefits

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retail with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Education Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.