Case Management Assistant

About the role

This position plays a crucial role in facilitating patient care by managing authorizations, referrals, discharges, and payer communication.

Responsibilities

• Obtain and record authorizations for ancillary services and handle denial reporting.
• Manage patient referrals, ensuring patient choice of facilities or agencies is honored.
• Expedite discharges by transmitting required medical documentation to external providers.
• Document all interactions with insurance payers and update relevant internal staff on authorization statuses.

Requirements

• A high school diploma equivalency or 1 year of applicable cumulative job-specific experience.

Qualifications

• Professional licensure/certification can be used in lieu of education or experience, if applicable.

Skills

• Excellent organizational and communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficiency in healthcare coding and billing systems.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings and more.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The schedule is Full-Time | Days.